Salesforce Developer (Remote)

Join Axon and be a Force for Good.

At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.

Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.

Your Impact
We’ve launched our journey towards becoming an increasingly digital organization leveraging the latest customer services technologies to decrease customer effort and increase efficiency. This is an excellent opportunity to come be a part of a transformation where you will feel your impact and help shape Axon’s future success in a very visible way. You will develop, integrate and support business critical, customer facing applications built primarily on the Salesforce platform. This includes customer support, account management, community, ecommerce and training. You will be the recognized technical subject matter expert (SME) of Axon’s post sales business systems and work closely with business analysts and administrators on building new key features and fixing system issues for these customer platforms.

What You’ll Do 

Location: Remotely from USA
Reports to: Salesforce Development Manager

Your Day to Day

• Develop Lightning Web Components, Apex Classes, Triggers, etc. on Salesforce Service Cloud and Salesforce Experience Cloud platforms.
• Build and maintain data integrations between Salesforce and other systems such as Dynamics 365 and other Axon SaaS applications. Integrate workflow processes with other business applications.
• Assist in identifying, troubleshooting, and resolving defects encountered during various stages of testing and production, including during the deployment and implementation of the code in production environments.
• Contribute thought leadership towards the long-term strategy for customer service, customer success and professional services application development, including standards, procedures, and guidelines, based on business goals and input from stakeholders. 
• Work with team members to evaluate ideas and concepts, assist with making critical decisions affecting digitizing the customer experience.
• Create and maintain documentation for processes, guidelines, standard methodologies and communications.

What You Bring

Required Skills / Experience

• 3+ years of experience designing, developing, and documenting technical solutions on the Salesforce platform. This includes but is not limited to …