Sales Development Representative (USA Remote) - Chicago, IL, United States

Company Description

When you join Turnitin, you'll be welcomed into a company that is a recognized innovator in the global education space. For more than 20 years, Turnitin has partnered with educational institutions to promote honesty, consistency, and fairness across all subject areas and assessment types. Over 16,000 academic institutions, publishers, and corporations use our services: Gradescope by Turnitin, iThenticate, Turnitin Feedback Studio, Turnitin Originality, Turnitin Similarity, ExamSoft, Ouriginal and ProctorExam.

Turnitin has offices in Australia, India, Indonesia, Germany, Japan, Korea, Mexico, the Netherlands, the Philippines, Sweden, Ukraine, the United Kingdom, and the United States. Our diverse community of colleagues are all unified by a shared desire to make a difference in education. Come join us, and let's make change together.

Job Description

Turnitin is seeking a disciplined and self driven Sales Development Representative to generate and prospect sales opportunities. Your job will be to develop qualified leads into potential prospects. You will understand the Turnitin Integrity and Assessment product portfolio to assess the potential customers needs and position the right product that solves to their needs. You will progress the relationship until they are ready to talk to a sales account executive. This two step process makes this role a key partner to the account executives so that they can focus on closing deals, while you focus on finding new leads, getting past gatekeepers, and other prospecting tasks. 

Part of your job will be to research ideal contact lists based on the Higher Education Ideal Customer Profile. Most of your time will be spent reaching out to potential customers through the early stages of the sales funnel.


  • Represent the Turnitin product portfolio, starting with a comprehensive understanding and leading to research potential higher education institutional customers to identify how our solutions could meet their needs.
  • Generate leads and build relationships by nurturing warm prospects and finding new potential sales opportunities.
  • Manage and maintain a pipeline of interested prospects and engage sales account executives for next steps.
  • Identify best practices to refine the company’s lead generation activities.
  • Utilize SalesForce, emails and follow up with phone calls to generate new sales opportunities.
  • Identify prospect's needs and suggest appropriate products/services.
  • Build long-term trusting relationships with prospects to qualify leads as sales opportunities.
  • Proactively seek new business opportunities in the higher education market.
  • Set up product demonstration meetings between (prospective) customers and sales account executives.
  • Report to the sales manager with weekly, monthly, and quarterly results.


Required Skills and Qualifications

  • Bachelor’s degree or at least 5 years of relevant work experience.
  • 2-3 years of sales experience, with a history of exceeding lead generation targets.
  • 1+ years in SaaS sales or Ed Tech.
  • Flawless communication skills, both oral and written communication, and comfortable speaking in public.
  • Demonstrated ability to work solo as well as being a productive team member, sending email and doing phone calls every day.
  • Have a strong work ethic and are eager to learn and make new connections with prospects.
  • Experience using LinkedIn Sales Navigator or other similar prospecting applications while keeping track of dead-end leads.
  • Proven creative problem-solving approach and strong analytical skills.
  • Strong desire and ability to move up within a sales organization.

Preferred Qualifications

  • Proficiency with SalesForce or other CRM is ideal.
  • Prior experience as a sales development representative with a track record of achieving lead/sales quotas.

Additional Information

The expected annual base salary range for this position is: $50,000/year to $55,000/year. This position is bonus eligible / commission-based.
As a Remote-First company, actual compensation will be provided in writing at the time of offer, if extended, and is determined by work location and a range of other relevant factors, including but not limited to: experience, skills, degrees, licensures, certifications, and other job-related factors. Internal equity, market and organizational factors are also considered.

Total Rewards @ Turnitin
Turnitin maintains a Total Rewards package that is competitive within the local job market. People tend to think about their Total Rewards monetarily — solely as regular pay plus bonus or commission. This is what they earn in exchange for what they do. However, Turnitin delivers more than just these components. Beyond the intrinsic rewards of making a difference in the lives of educators, administrators, learners and researchers around the world, and thriving in an organization that is free of politics and full of humble, inclusive and collaborative teammates, the extrinsic rewards at Turnitin include generous time off and health and wellness programs that offer choice and flexibility and provide a safety net for the challenges that life presents from time to time. In our Remote-First approach to collaborating, you are also able to work the way that best fits your style and situation - whether that be remote, in one of our offices/rented spaces, or hybrid.

Our Mission is to ensure the integrity of global education and meaningfully improve learning outcomes. 

Our Values underpin everything we do.

  • Customer Centric - We realize our mission to ensure integrity and improve learning outcomes by  putting educators and learners at the center of everything we do.
  • Passion for Learning - We seek out teammates that are constantly learning and growing and build a workplace which enables them to do so.
  • Integrity - We believe integrity is the heartbeat of Turnitin. It shapes our products, the way we treat each other, and how we work with our customers and vendors.
  • Action & Ownership - We have a bias toward action and empower teammates to make decisions.
  • One Team - We strive to break down silos, collaborate effectively, and celebrate each other’s successes.
  • Global Mindset - We respect local cultures and embrace diversity. We think globally and act locally to maximize our impact on education.

Global Benefits

  • Flexible/hybrid working 
  • Remote First Culture
  • Health Care Coverage*
  • Tuition Reimbursement*
  • Competitive Paid Time Off 
  • 4 Self-Care Days per year
  • National Holidays*
  • 2 Founder Days + Juneteenth Observed
  • Paid Volunteer Time*
  • Charitable contribution match*
  • Monthly Wellness Reimbursement/Home Office Equipment*
  • Access to Modern Health (mental health platform)
  • Parental Leave*
  • Retirement Plan with match/contribution*

* varies by country

Seeing Beyond the Job Ad

At Turnitin, we recognize it’s unrealistic for candidates to fulfill 100% of the criteria in a job ad.  We encourage you to apply if you meet the majority of the requirements because we know that skills evolve over time. If you’re willing to learn and evolve alongside us, join our team!

 Turnitin, LLC is committed to the policy that all persons have equal access to its programs, facilities and employment. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.


Job Profile


North America


United States


Communication Customer Relationship Management Lead Generation Prospecting Research Sales

  • Build relationships
  • Generate leads
  • Identify prospect needs
  • Manage prospect pipeline
  • Report results
  • Represent product portfolio
  • Set up product demos

2-3 years




America/Anchorage America/Chicago America/Denver America/Los_Angeles America/New_York Pacific/Honolulu UTC-10 UTC-5 UTC-6 UTC-7 UTC-8 UTC-9