Safety & Trust Business Analyst - Remote, USA

StockX

USD 85K+ Mid

Published 1 month ago

Help empower our global customers to connect to culture through their passions.

Why you’ll love this role

You’ll be joining a fast moving and diverse team of dedicated individuals who work together to safeguard StockX’s marketplace, customers, team members and inventory worldwide. You’ll be helping develop the roadmap and support the execution of operations for the Safety & Trust team at StockX. This role is on the Safety & Trust team and will work cross-functionally with stakeholders in Market Integrity, Product, Engineering, Brand Protection, Operations, Customer Support, and Information Security.

What you’ll do

Assist in developing, implementing and managing the StockX Safety & Trust strategy and program
Work cross functionally with key stakeholders to develop anti-fraud controls, requirements and design to maximize project effectiveness
Assist in managing dependencies, risks, and strategy to exceed departmental goals and objectives
Assist with managing and driving multiple projects
Collaborate with product owner to coordinate training plans for newly released functionality
Use data and analytics to develop and implement new measures to reduce fraud and risk
Partner with fraud operations teams to develop new defenses and improve efficiency in fraud defenses.
Partner with Product & Engineering Teams to develop new tooling and features needed for fraud defenses.

About you

3-5 years years experience in related fields (Fraud Operations, Safety & Trust, Payments Abuse)
Experience with project management systems (Confluence, JIRA, etc...)
Experience with data platforms (Tableau, Databricks, Datadog, etc...)
Knowledge of e-commerce fraud, investigation, or chargebacks
Excellent written, and verbal communication skills.
Excellent presentation skills

Nice to have skills