Regional Operations Lead (Home Based)

Regional Operations Lead – Central and East England
£47,566 - £50,042 inclusive per annum
Fixed term for 6 months, 37.5 hours per week
Hybrid with travel expected within the region at least 3 days per week
 
Are you an experienced leader with a passion for making a difference in the lives of vulnerable people? Do you thrive in a fast-paced environment, drive high quality housing and support services? 

Do you have experience in managing diverse services including supported housing, CQC registered care and community-based support? This is a fantastic opportunity to join us as a Regional Operations Lead to oversee a range of services and drive positive outcomes for people facing complex challenges.

We offer advice, guidance and support to individuals to enable them to access specialist services such as debt advice, counselling, hoarding interventions, mainstream services and community based social inclusion provision. 

We know that recovery can look and feel very different to each one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

That’s where you come in. Reporting directly to the Head of Operations and housing, as a Regional Operations Lead we will count on you to lead Operational Managers ensuring quality, performance and compliance across their service delivery. You will also be responsible for: 

• Acting as an account manager, building and maintaining strategic relationships with external stakeholders and commissioners 
• Managing and be responsible for risk management across services, properties, people who use our services and staff teams
• Inspiring and managing your direct reports, ensuring they collectively take reasonability for the management and performance of all services in their area
• Developing robust budgets in order to achieve financial viability of services
• Leading and supporting Business Development with winning new and retaining business
• Implementing and/or restructuring new and existing business.
• Leading and driving Communities of Practice within a specific delivery model

About You

• We are looking for an experienced and adaptable leader who:
• Understands housing regulations, CQC compliance, and safeguarding frameworks. 
• Has a proven ability to lead multi-disciplinary teams and collaborate across services to deliver holistic support
• Experience in budget management and cost control
• Excellent relationship building skills, with the ability to engage and influence a wide range of stakeholders
• A passion for delivering high quality, impactful services

In return for your skills and enthusiasm, this role comes with some great benefits and excellent training and development opportunities.

If you are ready to take the next step in your leadership career and make an impact on the communities we serve, we would love to hear from you

To review the Job Description please click here.

It is a mandatory requirement of the application process for this post that candidates submit a CV and Supporting Statement, thus only candidates that provide this, and who meet the essential criteria within the person specification, will be considered for an interview.

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship (RF). Aquarius supports people in the Midlands affected by substance use or gambling. It was a subsidiary of Richmond Fellowship and is now a subsidiary of Waythrough.

We are specialists in mental health, alcohol, drugs and related areas. We provide high quality, evidence-based services, which are designed around the needs of the people we support. Our vision is to break down the barriers that stop people getting the support they need to live a life they value.