Program Management, Director

Job Description

SUMMARY: The Director, Program Management is responsible for leading and overseeing multiple business initiatives. Provides leadership and develops program and project management staff to enable successful implementation of programs and actively identifies and documents best practices. Acts as the focal point for coordination between stakeholders representing a variety of functional and business areas.

ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Leads and mentors Project Managers in all areas of project management skills and knowledge;
• Provides technical input and assistance to projects as circumstances arise including defining scope and changes in scope;
• Provides guidance to project management team in determining the feasibility of the solutions;
• Contributes to program planning, strategic planning, budgeting and departmental process improvement initiatives;
• Facilitates training sessions to communicate new approaches to implementing solutions;
• Manage cross-functional projects and teams;
• Reviews work and all project key decisions to ensure company objectives are met and execution of program/project budgets and schedules are approved;
• Communicates progress through periodic status reports;
• Facilitates staff meetings and cross-functional team meetings to ensure communication and guidance are provided;
• Manages select key projects as requested;
• · Coordinates custom solutions with other departments in the organization;
• Interfaces with stakeholders to obtain objective assessments of Project Managers and gauge stakeholder satisfaction; Reviews each project deliverable and establishes criteria for evaluating the status of all deliverables;
• Recommends changes for future versions/products.

Supervisory Responsibilities:

• Directly supervises 5-10 employees in the Program Management Office. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

MINIMUM REQUIRED QUALIFICATIONS:

• Bachelor's degree
• Ten (10) years of combined experience in project and program management
• Experience managing a team of project managers of 5 or more across multiple locations

Certificates and Licenses: None required.

OTHER REQUIRED SKILLS & ABILITIES:

• Successful tracking and schedule compliance with large scale projects
• Ability to work across multiple job levels to achieve results
• Experience managing a project team of 15 or more people across multiple locations
• Proven ability to manage multiple projects simultaneously in a deadline-driven manner
• Consistent success in leading teams to meet aggressive deadlines
• Demonstrated use of sound and proven project management practices and tools, including excellent Microsoft Office (Outlook, Word, Excel, PowerPoint), Smartsheet, Jira, Certinia.
• Demonstrated ability to identify and …