Product Operations Manager

Hi, we’re Underdog!

We’re the fastest-growing sports gaming company ever.

We build innovative games and products for American sports fans.

Founded in 2020, our team built four of today’s most widely played fantasy games and recently launched our Underdog Sportsbook. We are the only sportsbook to ever launch on our own home grown technology, which allows us to build different and innovative experiences. We believe there’s so much more to be built for sports fans, and we’ll continue to win by building the best products and experiences for our customers.

The opportunity in front of us to become the biggest company in our space is massive; after all, we’re currently sitting in the fastest-growing consumer industry in the U.S. In just over two years, we reached a nearly $500 million valuation through some of the best investors in the game, including Mark Cuban, Kevin Durant, BlackRock, and SV Angel. We are many times larger now and our growth is not slowing down.

At Underdog, we believe that sports are for everyone and are building a tomorrow for every fan. Want to help create that future? Join us.

   About the role and why it’s unique:

• Operations Management: Create and oversee daily schedules to ensure comprehensive coverage, optimize operational efficiency, and manage core sports leagues (NFL, NBA, MLB, WNBA, NHL, CFB, CBB)
• In-Game Pick'em and Offering Development: Lead the in-game pick'em processes, curate and expand pick'em offerings, and collaborate with stakeholders to enhance user experience and engagement
• KPI Analysis and Reporting: Understand, analyze, and report on key performance indicators (KPIs) across all pick'em sports to drive data-informed decisions and strategic improvements
• Team Leadership and Mentorship: Mentor and manage junior staff, implement training programs, and foster a culture of continuous learning to build expertise in the fantasy sports business and live market coverage
• Cross-Department Collaboration and User Feedback Integration: Work closely with other departments to align strategies, gather and incorporate user feedback, and stay updated on industry trends to maintain a competitive and innovative platform

Who you are:

• A sports fanatic (NFL, NBA, NHL, MLB, Soccer, Golf, UFC, Racing, Tennis, eSports & more) who is knowledgeable about DFS and Fantasy sports
• An analytical mindset and deep knowledge of multiple sports but specifically tennis
• 3+ years of experience managing a team in the sports gaming industry
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