Product Operations Manager

*** We welcome all USA Remote talent to apply. ***

Would you like to be a part of the Perceptyx team and contribute to the development of innovative products? Currently, we’re seeking a skilled Product Operations Manager to join our team. Your role will involve collaborating with various departments to facilitate data-driven decision-making throughout the company. Perceptyx is expanding, and we welcome you to be a part of our growth.

Joining our team means working in a dynamic environment where you can develop efficient frameworks for product strategy and experimentation. Your contributions will be pivotal in developing, analyzing and delivering crucial products for our platform.

Perceptyx’s mission is simple: We help employees and their organizations thrive. How do we do that? We facilitate the ongoing conversation between employees and their company to drive success. We are passionate about helping organizations listen to and act on what matters most to employees. When employees are happy, everyone is happy! We also employ an incredible, diverse staff of professionals with the knowledge and drive to move every employee engagement survey project swiftly from vision to reality.

 Key Responsibilities

• Drive product impact by leading cross-functional coordination and GTM projects related to product development and strategy.
• Contribute to and maintain practices for communication, cross-department coordination, knowledge management, and metrics reporting.
• Gather, analyze and monitor internal product analytics to help the team prioritize work and make well-informed decisions.
• Compile and summarize themes from feature requests, support tickets, and win/loss reasons.
• Creating accountability systems that better track and circulate the status of feature development to inform internal teams.
• Own special projects such as the creation of product documentation, training tools, writing product requirement documents.

Requirements

• Experience with product management or SaaS-based applications. HR Tech experience preferred.
• Experience with Product Analytics platforms such as Mixpanel, Amplitude, Pendo, etc preferred.
• Excellent technical, problem solving and analytical skills
• Strong empathy for user problems and the ability to build solutions that address their needs.
• Strong written and verbal presentation skills to effectively communicate recommendations in digital and fluid environments. 
• Solid understanding of current and emerging technologies.
• Experience in Jira administration including workflows, automation, and user management preferred.
• Ability to prioritize and maintain a portfolio of multiple projects and assignments simultaneously.
• Intellectual curiosity, along with a competitive spirit
• Willingness to work …