Product Marketing Manager

Our mission: Healthie powers virtual-first care delivery while improving access to healthcare and enabling better healthcare outcomes through technology.

We build infrastructure that all healthcare organizations need to perform virtual-first care. Between our EHR, scheduling, and patient engagement solutions, Healthie’s API-first approach makes it easy for organizations of every size to build, customize, and scale their business.

Today, we power thousands of organizations – ranging from small private practices, to digital health startups and multi-billion-dollar healthcare companies. Leveraging Healthie, our customers deliver care to millions of patients, across the full spectrum of healthcare services – from preventative health & wellness to complex chronic care management. 

We believe that the future of healthcare delivery is virtual-first, longitudinal, and collaborative. Learn more at https://www.gethealthie.com/

Join our team as a Product Marketing Manager, where you’ll develop and execute an incredible product marketing strategy that champions the Healthie Platform both internally (with our team) and externally (to customers and the market). As a robust EHR platform with a rapidly growing Marketplace, Healthie supports a fast-growing team and platform. We’re looking for a Product Marketing Manager who will thrive in this dynamic landscape – helping us to build, release better, and communicate proactively with customers.   

If you’re obsessed with Product Marketing, and want to make a big impact, we’d love to hear from you. 

Responsibilities: What you’ll be doing and held accountable for:

• Aggregate internal and external feedback to inform Healthie’s Product Roadmap
  • Be a Product Expert: You’ll gather industry intelligence and work closely with the Product team to stay on top of what our products are, how they benefit our customers, and how they stack up against in the market. 
  • Aggregate Customer Feedback: Conduct customer surveys, aggregate and respond to NPS surveys, manage review platforms, and speak with customers to build a repository of opportunities for Healthie’s Product.
  • Organize Team Product Suggestions: Synthesize feedback from our sales, support, and success teams on priorities for Healthie’s Product.
  • Inform Product Roadmap: Analyze customer feedback and team product suggestions to inform product roadmap; specifically each month, pen a memo to Healthie’s leadership team based on findings and your perception of the market’s needs.
• Enable Smooth Product Releases
  • Plan and Communicate Rollouts:  Create proactive and comprehensive release materials for product updates (including in-app communications, e-mail communications, status page updates, and …