Product Manager

We are looking for a Product Manager to join our remote team from anywhere in New Zealand!

Thematic are looking for a Product Manager with a deep understanding of what a successful product should look like, and how to support the creation of one by collaborating with others.

About Thematic

Thematic is a SaaS platform for customer feedback analysis, powered by the latest AI algorithms. Our goal is to empower teams to get clear and accurate insights from customer feedback in a fast and effortless way. We work with the likes of Google, LinkedIn, Atlassian and Doordash (just to name a few). Our users are researchers, analysts and product operations people. By getting a faster understanding of customer needs, our customers improve their customer metrics and grow faster. As a Product Manager, you will help take our existing product to the next level, making it stickier and more impactful.

We've been around since 2017 and are a fully remote team of 20+. Our R&D happens in New Zealand, our sales focus has been mainly in the US. We use modern tools like Slack, Jira and Zoom for communication and collaboration. We strive to minimize meetings, but also dedicate time to build a diverse and inclusive company culture. We are well funded (YCombinator, AirTree) and profitable.

About this role

A successful Product Manager at Thematic will work with our existing product team to execute the entire product life cycle, from ideation and development to launch and post-launch iteration.

This includes:

• Developing a thorough understanding of our target market, customers, and competitive landscape
• Learning how our product works, from the data model through to the NLP engine, backend services, and frontend features that customers interact with
• Collaborating with leadership to define and prioritize the product roadmap
• Preparing specifications and scoping projects
• QA testing to ensure features work as intended and meet quality standards
• Using customer feedback and usage data to drive improvements
• Managing project timelines

You will report into our CTO, and will work alongside Front-End, Back-End and AI developers, as well as a dedicated Product Designer. You’ll get input from our customer-facing team and marketing team as needed. To help you succeed, we will ensure that there aren’t any barriers to speaking directly with customers.

Requirements

What we are looking for

• First and foremost, you need to be passionate about building products …