Outreach and Community Engagement Manager

We are looking for someone who can do outreach and community engagement remotely with businesses, project stakeholders, and program participants across Melbourne.

The program is a fun biking encouragement program. The aim is to engage businesses, organisations, existing riders and new riders and introduce more people to the benefits of riding a bicycle. The program is free for businesses and people to take part in. Your job is to do outreach to engage and encourage people and businesses to take part. This is a remote position.

Love to Ride

Love to Ride is the online platform that gets more people riding bikes. We make it easy and fun to encourage our friends and co-workers to ride.

We work with cities, companies and people all over the world to encourage more people to enjoy the benefits of riding a bike.

We believe

We believe that life is much better when we feel happy, healthy, energised and connected to the people and places around us. We believe riding a bike has so many benefits to us individually, to our communities and our world.

Roles and Responsibilities

The primary roles and responsibilities of the role are to:

• Encourage organisations to register and participate in the program. This will involve contacting workplaces by phone and email (with both warm and cold leads); giving presentations; meeting with relevant staff and selling in the concept of Love to Ride; among other activities.
• Contact and engage local partner organisations and encourage them to promote the program externally to their local networks, e.g. Chambers of Commerce, bicycle clubs, bike shops,
• Identify suitable ‘Champions’ within participating organisations, develop effective working relations with them and provide on-going support so that they can promote Love to Ride internally and succeed at getting a high number of colleagues participating in the program.
• Call and email program participants to support their participation, help ensure they get the most out of the program and to encourage them to spread the word to their co-workers and friends to join their team and take part as well.
• Provide excellent customer service to all participants and workplace Champions.
• Source and manage locally sponsored incentives and prizes.
• Act as a central liaison for stakeholders and project partners, developing and maintaining effective working relationships and providing regular progress reports.
• Carry out any other duties defined by the Senior Project Manager that …