Operations Manager, Launch - East

Remote, USA

WelbeHealth provides high-quality healthcare and social care services to vulnerable seniors in local communities in our centers and through community-based services. Welbe stays true to their mission of unlocking the full potential of seniors as we grow throughout California and beyond.

Under the direction of the AVP, Launch the Manager, Launch Operations holds a crucial position in ensuring smooth coordination and execution of end-to-end launch processes.  Their responsibilities encompass overseeing timelines, resource allocation, and crossfunctional collaboration, all of which contribute to the successful execution of WelbeHealth's mission-aligned launches. With expertise in launch process optimization, they drive continuous improvement efforts and play a crucial role in equipping launch operators to manage multiple launches concurrently, utilizing the playbook's tools and guidelines effectively.


Essential Job Duties:

  • Manage the complete launch process, ensuring seamless coordination, execution and alignment with WelbeHealth’s mission.
  • In partnership with leadership, manage timelines, allocating resources, and coordinating tasks to achieve successful program launches.
  • Drive continuous improvement initiatives within the launch process to enhance efficiency and efficacy.
  • Collaborate with leadership to refine the Launch Project Plan and Playbook for up-to-date resources.
  • Utilize expertise in launch process optimization to guide teams through market launches successfully.
  • Empower launch operators to manage concurrent launches by leveraging the Playbook and managing the Smartsheet project plan in conjunction.
  • Coordinate meetings as needed (scheduling, agendas, notes)
  • Support new market operations as needed, including creating training and workflow/process documentation

Job Requirements:

  • Bachelor’s degree in a relevant field, professional experience may be substituted.
  • Highly proficient with Microsoft Office – Outlook, Word, Excel, PPT
  • Ability to travel up to 25%
  • Minimum three years’ experience using project management software, preferably Smartsheets
  • Minimum of three years’ experience of rapidly becoming an expert in complex processes and identifying opportunities for enhancement to drive continuous improvement.
  • Proficient in overseeing complex projects, managing timelines, resources, and cross functional teams effectively.

Benefits of Working at WelbeHealth Apply your expertise in new ways as we rapidly expand. You will have the opportunity to design the way we work in the context of an encouraging and loving environment where every person feels uniquely cared for.

  • Medical insurance coverage (Medical, Dental, Vision)
  • Work/life balance - we mean it! 17 days of personal time off (PTO), 12 holidays observed annually, and sick time
  • 401 K savings + match
  • Additional Benefits


 Salary/Wage base range for this role is $100,837.00- $131,088.64 annually + Bonus + Equity. WelbeHealth offers competitive total rewards package …

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