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Lead Fraud Analyst (Prevention/Detection) (Remote in VA, NC, SC, MD, PA, GA Only)

Richmond, Virginia, United States

The Fraud Prevention and Detection Team Lead will lead the workflow and process of the Fraud Analysts providing assistance and guidance to staff within the business unit and monitor daily multi-functional fraud prevention and detection processing activities. The FIU Prevention and Detection Team Lead may also maintain an active investigation case load and will manage/coordinate complex cases and assist as needed. FIU Prevention and Detection Team Lead is responsible for execution of end-to-end suspicious activity review and reporting process which entails timely monitoring, identification, investigation, and when appropriate; escalations of suspicious financial and/or fraudulent activity (SARs) to include money laundering, terrorist financing, fraud and/or any other financial risk or crime to ensure the financial well-being of our Atlantic Union Bank (AUB) customers and financial assets, to reduce fraud losses at time of incident and to increase recoveries for in-person and digital channel deposit, including but not limited to wire transfers, check fraud, ACH, identity theft, elder abuse, benefits fraud, or other fraudulent activity.

 

Position Accountabilities

  • Serves as the “acting” in the absence of the Fraud Prevention and Detection Manager, performing additional roles and responsibilities and ability to make key interim decisions affecting the Fraud Team as required
  • Responsible for planning, coordinating and supervising investigative activities of the Fraud Analyst.
  • Coordinates and delegates workload to ensure Fraud Analyst are cross trained.
  • Oversees the day-to-day tasks, monitoring internal controls, ensuring data integrity of the Fraud Team.
  • Responsible for training of new processes, and updates to procedures.
  • Responsible for driving productivity, quality and overall performance of the Fraud Team.
  • Demonstrates strong commitment to mentorship, communication, collaboration, teamwork, and partnership among Fraud Analyst to ultimately improve and enhance production.
  • Monitors effectiveness of the Fraud Analyst to identify issues that may adversely affect AUB.
  • Provides the Fraud Prevention and Detection Manager recommendations for improvement or seek solutions to identified issues.
  • Provides direct support to the Fraud Prevention and Detection Manager as a second line of defense subject matter expert (SME) regarding complex fraud investigations and enterprise-wide projects with fraud impacting AUB.
  • Assists with the development of policies and procedures, maintaining regulatory and legislative compliance, and acting as a liaison with LOBs as required.
  • Serves as a trusted advisor to FIU Fraud leadership providing critical investigative insight and strategic investigative input to key organizational initiatives.

 

Organizational …

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