Lab Operations Engineer/Linux SME

Secure our Nation, Ignite your Future

Become an integral part of a diverse Team while working at an Industry Leading Organization, where our employees come first. At ManTech International Corporation, you’ll help protect our national security while working on innovative projects that offer opportunities for advancement.

Currently, we are seeking a dynamic and innovative Lab Operations Engineer and Linux Subject Matter Expert (SME) to join our Team in Reston, VA to provide unparalleled support to multiple federal Agencies through the Continuous Diagnostic & Mitigation (CDM) Program. The CDM Program is a high-profile, high-visibility, cybersecurity modernization and risk management program where you can contribute innovative solutions and consult with many different federal Agencies to enhance their Information Assurance (IA) programs and continuous monitoring capabilities.

Responsibilities include, but are not limited to:

• Installing, configuring, and supporting COTS cybersecurity solutions within complex government Agency operational and security environments, acting as the primary point of contact for support and integration-related Operations and security management issues.
• Support the on-going operation and maintenance of a dashboard monitoring environment. The dashboard involves representing data gathered from hardware and software asset management, vulnerability management, configuration management, and privileged account and IDAM security solutions across various Federal Government Agencies.
• Coordinates with both ManTech and Subcontractor resources spanning a range of disciplines from systems administration, systems engineering and IT Operations for testing and quality assurance.
• Coordinates and supports the transition of new capabilities to Operations in accordance with the DHS SELC lifecycle, Agile SAFe methodology and in coordination with ManTech software testing.
• Closely coordinates with Engineering to generate root cause analyses (RCA’s), updating tickets, and resolving problems and incidents.
• Creates, updates, peer-reviews and implements Standard Operating Procedures (SOPs) for Operations and Maintenance support.
• Supports and observes software testing activities to meet task order requirements.
• Recommends, creates, and follows documented methods and practices to deliver effective, efficient, and professional Operations support.
• Prioritizes troubleshooting activities requested by Tier II staff, to include rapid installation and configuration of test systems to model customer environments.
• Maintains the confidentiality, integrity, and availability of data across physical and logical solution boundaries in multi-Agency environments.
• Participates in regular reviews with the Engineering Team and Test Team.
• Coordinate with Agency’s local Engineering resources and OEMs for patching, upgrading or renewing tool and sensor software and hardware.
• Identifies areas for improvement and optimization within existing data interfaces and transport mechanisms as part of continuous process improvement initiatives.
• Ability to …