Solution Architect - Atlassian & Jira

Canada

Full Time Contract
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Cprime
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Posted 1 week ago

An Alten Company, Cprime is a global consulting firm helping transforming businesses get in sync.  Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility.  We help visionary business leaders compose solutions, execute implementations, and exceed against business goals.  With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. As the largest Atlassian Platinum Solution Partner, Cprime is committed to helping our clients to best utilize their Atlassian products and tools, from assessment and design, to configuration, and all the way to enterprise scaling. Our team is made up of Atlassian and Agile certified experts who have combined technical and functional expertise and who can bridge both process and tools to build technology solutions. We are committed to growing and developing our talented people through learning opportunities, growth opportunities, and diverse projects.
SummaryAs a Cprime Solution Architect, you will bring product, solution, and technical leadership to your engagements. You have domain expertise with Atlassian products and solutions, and your ability to identify business process re-engineering opportunities defines you as a specialty leader. You will lead technical design sessions and facilitate clear conversations with your business and technical teams to drive project scope, expectations, and delivery. You’re able to translate business requirements into well-architected solutions that best leverage the Atlassian tools. You will provide overall thought leadership and best practice solutions in order to elevate your implementation and organizational adoption.

Project Delivery Responsibilities

  • Drive Atlassian tool solution design, architecture, and implementation with Cprime’s clients
  • Be the go-to lead on all Tool usage, standard methodologies, and implementation
  • Delight our customers throughout the delivery experience with consistent communication and expectation setting
  • Architect and document technical solutions that align with client business objectives
  • Identify and communicate gaps between client's current and desired end states
  • Coach and mentor the project delivery team to ensure consistent performance and customer success
  • Provide project status, progress, and potential delay information to Engagement Managers and team members
  • Be a trusted support and escalation point for all Engagement Managers, team members, and customers on service-related issues
  • Assist with delivery management processes and enforcement
  • Assist in pre-sales scoping & project estimation efforts
  • Provide scheduled and ad-hoc demos and trainings of all Atlassian Tools
  • Lead and support all project and internal communications
  • Manage multiple client deliverables and expectations in alignment with the Statement of Work and client needs
  • Assist with management of partners and product feedback

Qualifications & Skills

  • Deep hands-on expertise with the Atlassian product suite (Jira, Confluence, and others) and supporting 3rd party add-ons (Portfolio for Jira, Structure, Tempo, Insight, etc.)
  • Project Management, Scaled Agile/Agile (SAFe), Delivery or Service Management experience and certifications
  • Conceptual and practical understanding of SDLC, ITIL and Agile Frameworks
  • Technical understanding of common networking terms and tools
  • At least 5+ years of project management, agile, SAFe or development experience
  • Previous experience working in a dynamic, agile, and customer-facing environment
  • Bachelor’s degree in business and/or engineering
  • Experience in consulting and solution based professional services
  • Demonstrable ability to lead a group of highly intelligent, technology consulting professionals
  • Able to work independently with minimal guidance in a rapidly changing environment
  • Ability to manage multiple clients and deliverables at any given time through effective time-management and planning
  • Demonstrate good interpersonal skills and communication, both written and spoken
  • Responsive to internal and external requests
  • Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a collaborative attitude
  • Good work ethic and the ability to work with diverse teams across different time zones
  • Travel Requirements: Must have willingness and ability to travel domestically approximately up to 50% of the time to meet client needs. (Telecommuting/ working remote can be an option the rest of the time.)

  • Nice to have
  • Experience in consulting and solution based professional services
  • Experience scaling technology solutions to support common industry frameworks like SAFe, ITIL, etc.
  • Hands-on experience implementing SAFe, Agile, ITIL methodologies
About CprimeMethods aren't built overnight. They're built in the day-to-day.Cprime transforms businesses with consulting, managed services, and custom solutions that deliver performance. Agile, DevOps, Product, Tooling, Cloud in unison. An Alten Company, Cprime is a global consulting firm that is both product focused and consultation focused.  Cprime is the partner of choice for Fortune 100 companies looking to achieve value and agility.  We help visionary business leaders compose solutions, execute implementations, and exceed against business goals.  With our key partnership recognitions, including Atlassian Platinum, AWS Advanced, and SAFe Gold partner, our industry-leading software and services work in synergy to deliver transformations. We operate in multiple locations across the US including the San Francisco Bay Area, Los Angeles, Minneapolis, New York City, the Midwest, and Philadelphia, and a fast growing global footprint in India and Europe. Who is a Cprimer?We are dreamers and believers.  We are the creatives and thinkers. Cprimers deliver!PLAYFUL - We're not the stodgy types of yesteryear. We're professional...and playful.STRUCTURED - We're structured in our thinking...But aren't afraid to shake things up.INSIGHTFUL - We act deliberately...and react dynamically. We're constantly on the move to find what's best for any situation.We keep our skills sharp and knowledge sharper by learning new technologies and training according to the most recent standards. Our Culture More than just great engineers, we want to hire great people. We move fast, work hard, and play hard too so we want you to know our expectations up front:·       Smart, quick learner – we lead our industry and want to keep pushing·       Gets things done – efficient and organized·       We strive to make things better·       We’re a team – so everybody does the dishes, no lone rangers here·       Excited to work on projects with lots of unknowns and devise elegant and maintainable solutions
About CprimeMethods aren't built overnight. They're built in the day-to-day.Cprime transforms businesses with consulting, managed services, and custom solutions that deliver performance. Agile, DevOps, Product, Tooling, Cloud in unison. We operate in multiple locations across the US including the San Francisco Bay Area, Los Angeles, Minneapolis, New York City, the Midwest, Cary, and Philadelphia, and a fast growing global footprint in India and Europe. Who is a Cprimer?We are dreamers and believers.  We are the creatives and thinkers. Cprimers deliver!PLAYFUL - We're not the stodgy types of yesteryear. We're professional...and playful.STRUCTURED - We're structured in our thinking...But aren't afraid to shake things up.INSIGHTFUL - We act deliberately...and react dynamically. We're constantly on the move to find what's best for any situation.We keep our skills sharp and knowledge sharper by learning new technologies and training according to the most recent standards. Our Culture More than just great ITSM consultants and engineers, we want to hire great people. We move fast, work hard, and play hard too so we want you to know our expectations up front:·       Smart, quick learner – we lead our industry and want to keep pushing·       Gets things done – efficient and organized·       We strive to make things better·       We’re a team – so everybody does the dishes, no lone rangers here·       Excited to work on projects with lots of unknowns and devise elegant and maintainable solutions 
Job tags: AWS Customer-facing Customer success DevOps ITIL ITSM Jira Mentor Project Management React Training
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