Designer Advocate

San Francisco or New York or Remote US

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Figma
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Posted 1 week ago

Figma is adding to our team of passionate people who are revolutionizing the world of design. We are building a browser-based design tool that looks and feels as good as a native application and has all the additional power and advantages that come from being built upon the web platform. If you’re looking to work at a company that is building the future of design tools, welcome to Figma.
At Figma we are creating a community of practice where our users can connect, learn, and advance their skills through sharing with each other. Our Designer Advocates are at the core of our Figma Community — online, in written and video content, and in live interactions with our users. This Designer Advocate will be a key partner to support our sales and marketing team in helping add design credibility and product knowledge to our messaging and conversations with users and new teams looking to adopt Figma. If you love Figma and already find yourself already advocating Figma to everyone you know, reach out!

What You'll Do

  • Enable Figma users at scale: Write best practice guides, create resources, and host live streams to help our users better understand how to use the tool and encourage others to share their learnings and experiences
  • Sales enablement: For key high value accounts, join sales demos to explain the product, share best practices, and answer in-depth questions.
  • Motivate and empower the community: Maintain and build relationships with users in the community and identify opportunities to collaborate.
  • Events: Speak regularly at meet ups and conferences. Support Figma community advocates managing events worldwide
  • Advocate for users with product team. Keep a pulse on community sentiment on product releases and emerging themes. Share product feedback from community with PM & Design in an organized, systematic way. Act as trusted advisor for launches to prepare for community reaction.

We're looking for someone with:

  • Figma expertise and real world experience using it within a team
  • Passion for interacting the design community
  • Comfort presenting to large groups of people
  • Knowledge of product design workflows and is well versed in design systems(in Figma and more broadly)
  • An understanding of the evolving challenges of design teams at scale and how designers work with design adjacent roles
  • A technical design background and ability to get into the fine details of interface design
  • An entrepreneurial mindset and joy for iterating on projects from early experimental ideas through to completion
  • Comfort with up to 25% of travel (post-COVID)

  • While not required, one or all of: fluency in a language other than English, strong written communication, videography skills would be a plus for this role

Here are some projects you could work on:

  • Design and build a new Figma Workshop around a theme or topic
  • Work closely with a large customer to support their trial with Q&A sessions and workshops
  • Figma file resources that could be used to help someone get started using Figma
  • Livestream/video content to help share user stories and best practices with the greater community
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
About FigmaFigma is the open design company founded in 2012 by Dylan Field and Evan Wallace. With our cloud-based screen design tool, teams achieve a shared understanding around design without worrying about syncing, exporting or installing software. Anyone involved in the product development process can share always up-to-date files with a link. That makes it easy to collaborate on the latest designs and prototypes and see their code attributes. Figma has simplified collaboration across the entire design process for thousands of companies like Microsoft, Slack and Uber and users, including designers, developers, product managers, marketers and others. To learn more and sign up for a free account visit www.figma.com.
At Figma we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our product and our community to flourish. Figma is an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. 
Job tags: Cloud-based Entrepreneurial Figma Product design User stories
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