Case Manager (German Speaking)

Remote - Prague, Prague, Czechia

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WorkMotion offers Global HR Solutions to help companies navigate the New Ways of Working. Solutions fully compliant.

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We are looking for a German speaking Case Manager who will be the link between our international network of legal, accounting and payroll partners, and our clients and their employees. This role is focused on B2B work, managing our internationalization case portfolio and managing the working relationships with all parties involved.

Why is this role 10 times more exciting than other Case Management positions:

  • Direct Client Exposure: You will help our clients internationalize - literally. This will provide you with direct exposure to many companies, from start-up to corporate, across industries and with very different challenges. Navigating our clients through the process of global remote hiring, you will also learn how businesses build their expansion and remote hiring strategies.
  • International Business: You will experience first hand how a company expands to another country and learn a lot about the European business environment. Your work will include working with business partners and clients from Malta to Norway. Leveraging our internal knowledge base, you will be able to understand local corporate and employment law, and get a feeling for international working conventions.
  • Product improvement: You will work with the best international HR Operating System, and participate in developing this further.

What you’ll do…

  • Manage your portfolio of cases and ensure timely delivery of service by utilizing good prioritization and organizational skills.
  • Ensure all relevant parties are updated on case progress.
  • Work in accordance with the relevant legislation, and internal policies and procedures.
  • Maintain accurate, up-to-date case information, documenting all key steps and following through on actions.
  • Actively build and maintain positive relationships with all key stakeholders including clients, partners and colleagues.
  • Identify opportunities for case management improvement and automation, as well as share feedback with our internal Product team.
  • Provide ad-hoc administration support to colleagues as needed.

What we’re looking for…

  • Demonstrable experience in an Operations, Customer Success or Case Management role.
  • Outstanding verbal and written communication skills with an ability to respond quickly and communicate effectively.
  • Ability to work independently and with high attention to detail, combined with excellent interpersonal and team-player skills.
  • Outcome-focused with the ability to manage competing demands.
  • Business/native level of proficiency in German, with professional English is a must.
  • Strong planning, problem-solving and organizational skills with an ability to manage multiple clients and partners at the same time.

What excites us…

  • A highly motivated and eager to learn individual with an interest to work in a fast-paced, high-growth start-up environment.

What we offer…

  • As a fully remote and completely distributed team, you can do your best work from anywhere you are the happiest
  • Opportunities to get to know some of your colleagues at our offices
  • Competitive salary
  • Merit-based culture with substantial growth opportunities
  • Trust-based work – organize your own schedule. We want to celebrate results, not hours spent working
  • Collaborative team culture where everyone's input is valued
  • Subsidised gym membership subscription and other benefits
  • Training and development allowance
  • Regular offsite and virtual team and company events, such as Sales Academies, Hackathons, Quizzes and more!

*Some benefits may vary due to local law and regulations.

Who we are…

WorkMotion is a remote-first HR-tech startup founded in 2020. We offer an all-in-one HR platform to our clients, allowing them to compliantly hire the very best talent anywhere in the world (WorkGlobal & WorkDirect). Additionally, we enable our customers to retain their talents by offering them location-flexible temporary employment abroad through our easy to use WorkFlex product.

WorkMotion is led by an experienced founding team, and backed by some of the most renowned investors globally. You will be part of our incredibly intercultural team distributed all over this beautiful planet and will have the chance to learn and grow with the company. If you like to roll up your sleeves and go all in, we can do it and build the #futureofwork together! We'd love to see you soon.

**No matter what you look like, where you’re from or where you prefer to work, we encourage all to apply. We believe that the more diversified we are, the more we can revolutionize the working world!**

Tags: B2B Hackathons HR Training

Perks/benefits: Career development Competitive pay Fitness / gym Flex hours Startup environment Team events

Region: Europe
Country: Czechia
Job stats:  3  0  0
Category: Other Jobs

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