Localization Specialist (Italian Fluency) - (non-US)

Remote

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Posted 3 weeks ago

About Kraken
Our mission is to accelerate the adoption of cryptocurrency so that you and the rest of the world can achieve financial freedom and inclusion.  Founded in 2011 and with over 4 million clients, Kraken is one of the world's largest, most successful bitcoin exchanges and we're growing faster than ever. Our range of successful products are playing an important role in the mainstream adoption of crypto assets.  We attract people who constantly push themselves to think differently and chart exciting new paths in a rapidly growing industry. Kraken is a diverse group of dreamers and doers who see value in being radically transparent. Let's change the way the world thinks about money! Join the revolution!
This is a fully remote role requiring Italian and English fluency. 
We are seeking an experienced candidate to be part of our growing global localization team to translate and localize all our existing and new English content into Italian. The content to be localized will focus on our exchange with the latest information regarding our products and offerings. 
This position also requires providing first rate client support to our users by servicing them via email and serving as a call interpreter when required. A successful candidate will be highly collaborative, enthusiastic, resourceful and able to quickly adapt to different writing styles and provide high quality Italian language products.      
Our team is one of the best in the industry, and we’re looking for people who can make us better. We work remotely, but we’re in touch with each other constantly. We collaborate to solve tough problems and meet regularly to stay up to date on what’s going on in the company and industry. 

Responsibilities

  • Translate, review & test product quality to assist in Italian product improvements
  • Collaborate with the Localization team, and other team members to deliver timely, high-quality Italian content
  • Review the accuracy and consistency of translations to ensure the linguistic quality of our products and all other communication channels with the client 
  • Service our clients by responding their queries in a timely and accurate way via email when needed
  • Interpret calls with clients when needed

Requirements

  • Native level fluency in Italian and English is essential
  • Strong written communication skills in both languages, Italian and English
  • 1+ year(s) of work experience as an English to Italian translator, linguist, copywriter, writer or editor 
  • Familiarity with localization/translation tools
  • Computer literacy and ability to learn and navigate new software
  • High output -- metrics-based experience is helpful
  • Able to work autonomously and efficiently meet deadlines
  • Security and privacy focused
  • Ability to monitor own work to ensure quality
  • Acute attention to detail and accuracy
  • Excellent client service skills
  • Comprehensive understanding of crypto terminology

Nice to Have

  • Degree relevant to linguistics/translations
  • Excellent abilities in organisation, coordination and project management
  • Experience working across cross-functional teams and time-zones
  • Crypto trading experience, preferably on multiple platforms
  • Technical background is a plus


We’re powered by people from around the world with their own unique backgrounds and experiences. We value all Krakenites and their talents, contributions, and perspectives.
Check out all our open roles at https://jobs.lever.co/kraken. We’re excited to see what you’re made of.  
Learn more about us:Watch "Working at Kraken" Follow us on TwitterCatch up on our blogFollow us on LinkedIn
Job tags: Cross-functional Project Management Security
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