Associate Solutions Engineer
Posted 1 month ago
Acquia, is transforming the digital strategies of companies all over the world with our open cloud platform. We are passionate and relentlessly committed to helping our clients create digital experiences that are more relevant, personalised, and built for a fast-changing, always-connected, mobile-first world. Headquartered in the US, we have been named as one of North America’s fastest growing software companies as reported by Deloitte and Inc. Magazine, and have been rated a leader by the analyst community and named one of the Best Places to Work by the Boston Business Journal. We are Acquia. We are building for the future of the web, and we want you to be a part of it.
Acquia is seeking an Associate Solutions Engineer to join our EMEA Pre-sales team. Someone to evangelise Acquia to our potential customers; to work with our prospective customers to develop strong technical solutions that map to their business needs. In this role, you will:
- Develop a deep knowledge of Acquia’s products, solutions, and value propositions
- Create solution proposals, presentations, and other customer communications
- Gather customer business needs to tailor the right solution with the Acquia products to help the customer succeed
- Combat competitive threats in accounts and educates the customer on Acquia’s key values and benefits
- Anticipate potential challenges for the proposed project plan and brings those to the customer attention with a resolution
- Facilitate smooth transition from sales to delivery by orienting the appropriate teams to the solution design
- Engage with peers on technical matters and helps educate others on Acquia’s key values and benefits
The ideal candidate has the ability and desire to develop a solid and demonstrable understanding of SaaS software ideally in web development / content management / Personalisation. You should be confident illustrating your ideas in written, verbal and visual forms.
Acquia’s Associate Solutions Engineers communicate how Drupal and Acquia can help them succeed. You'll research, scope, estimate and present Drupal solutions for enterprise-grade web sites and applications. You'll also act as a key conduit between our business development team and our engineers and consultants, both helping sales staff to better position Drupal and Acquia’s solutions, as well as bringing feedback from customers back into the development of new products and processes.
Required Education and Experience:
- BSc or similar Technical degree with strong preference for Computer Science, IT, Information Services or similar
- 1-2 years experience in a Solutions Engineer role.
- Experience in sales is a plus
Desired Knowledge and Skills:
- Loves Technology
- Loves Problem Solving
- Has a desire to go in-depth on technical solutions
- Has had hands-on knowledge with some of the current industry leading technology (in a classroom or real world setting)
- Demonstrates an ability to learn new technologies and effectively communicate those concepts to others
- Excellent interpersonal skills (detail-oriented)
- Excellent communication skills
- Demonstrates good questioning techniques and effective interpretation skills
- Demonstrates ability to work as a team on large complex projects
- Possesses an effective presentation capability with both small and medium sized audiences
- Passion for open source and for helping us build a hot and growing start-up
- A keen interest in learning Drupal and relevant WCM application architecture
Acquia is an equal opportunity (EEO) employer. We hire without regard to age, colour, disability, gender (including gender identity), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status protected by applicable law.