Public Relations Manager, EMEA

UK (remote)

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Talkdesk
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Posted 4 weeks ago

At Talkdesk, we are disruptive risk-takers, don't have a traditional way of doing things, and will do whatever it takes to build a product that improves customer experiences. Join the adventure and grow with us. With $268 million in funding and more than 1,800 customers, we’re revolutionizing the industry of contact centers. Join a hyper-growth company that's innovative, bold, and ambitious. Be a part of the future of technology and make an impact on an evolving industry. If you're a self-starter and hungry to learn, apply now and enjoy the ride.

We’re looking for a public relations professional with a growth mindset, innovative thinking and collaborative style who thrives in a fast-paced environment to help amplify Talkdesk’s brand awareness in EMEA.

Responsibilities:

  • Coordinate all public relations activities for the region
  • Develop an EMEA-specific public relations plan, including media strategy (with a core focus on seeking high-level placements in print, broadcast and online media)
  • Leverage existing media relationships and cultivate new contacts within business and industry media
  • Manage media inquiries and interview requests
  • Support creation of content for press releases, byline articles and speaker presentations
  • Monitor, analyze and communicate results on a quarterly basis, in conjunction with Talkdesk corporate public relations
  • Prep spokespeople for media engagement
  • Build relationships with thought leaders to grow industry awareness

Requirements:

  • Five to seven years of experience in public relations, either in-house or in an agency, at a minimum
  • Excellent writing and editing skills and the ability to write compelling copy are a must
  • A track record of developing and delivering communication strategies
  • Experience of working closely with journalists and responding to media requests
  • Ability to work autonomously in a fast-paced, high-growth environment
  • Experience working with international teams 
  • Strong project management and decision-making skills
  • Experience in briefing senior spokespeople
  • Fluency in a second European language—French, German, Spanish, Italian or other—is a plus
  • Mastery of AP Style a plus
  • Minimum bachelor’s degree or equivalent in communications, public relations, journalism or other relevant area
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Job tags: Project Management
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