Admissions Operations Associate

Remote

Applications have closed
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Pathrise

Posted 1 month ago

What is Pathrise?Pathrise (YC W18) is an online program for tech professionals that provides 1-on-1 mentorship, training and advice to help anyone land their next job. On top of that, we're built around aligned incentives. Fellows only pay when they get hired and start working at a job first.
Every day we are expanding our team and our services. We are looking for individuals who are ready to jump into a new role with us. We are a flourishing team and we really enjoy working together to improve our fellows chances of getting the jobs of their dreams!  If this sounds like something you'd be interested we’d like the opportunity to get to know you more.
Our MissionWe seek to uplift job seekers in their careers and help them fulfill their hopes, ambitions, and livelihoods. Read more about why we’re driven to do this in our manifesto.
The Role We’re looking to hire a full time contract (40 hours/week) Admissions Operations Associate to manage our admissions processes, ensure a positive candidate experience, and increase conversion of program enrollment for eligible leads. This role is a perfect fit for a high energy individual with outstanding communication skills, honed customer service and sales skills, and a passion for our mission.  
This role is contract-to-hire. The interview process for this position will be an introductory call with our recruiter and then a final interview with the Admissions team! In order to qualify for this position, we ask that you complete a brief assignment prior to the virtual onsite.

What You'll Do

  • Evaluate candidates and determine if they are a good fit for the Pathrise program according to their goals and skills, working in close collaboration with our team of industry mentors
  • Manage full admissions funnel in Salesforce including reviewing applicants, staying afloat on the candidates other interview rounds, conducting onboarding calls and ensuring the prospective fellow signs the program agreement
  • Provide a consultative approach to candidates wanting to join Pathrise by understanding the different offerings of the Pathrise program (e.g. explain our curriculum and program details, answer candidate questions via email and conduct informational and sales-focused phone calls)
  • Uphold a high standard of customer support to all candidates interested in Pathrise and provide an inclusive admissions experience for all candidates regardless of whether we extend them an offer or not to join the program.
  • Collaborate with the admissions team, Growth marketing team, and external partners to optimize speed and candidates experience through the admissions process.

Who You Are

  • Passionate about  Pathrise’s mission (see our manifesto)
  • 1+ years of experience in an operations, admissions, sales development, business development, or customer service oriented role 
  • Proven track record of working with various software systems including but not limited to: Salesforce, Pardot, Slack, GSuite, Asana, Airtable, as well as the ability to pick up new systems quickly 
  • Excellent verbal, written, and presentation skills
  • Ability to balance creative and critical thinking to act quickly and efficiently
  • Collaborative, dependable, and enthusiastic both internally and with our fellows
  • Proven track record of hitting monthly/quarterly KPI’s
  • Exceptional time management and multitasking abilities while maintaining a customer-centric focus and meticulous attention to detail

Preferred but not Required

  • Former experience or interest in admissions, mentorship, career development, sales, and education
  • Former experience or knowledge of our six industry areas: software engineering, data science, product management, product design, sales, and marketing
  • Past experience with Salesforce and Pardot 
  • Experience working with individuals from diverse backgrounds
  • Understanding of current US Visa requirements

Benefits

  • $20/hr
  • 100% remote work
  • Flexible working hours (40 hours/week)
Pathrise is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Pathrise does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Pathrise also strives for a healthy and safe workplace and strictly prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance and other similar state laws and local ordinances, and its internal policy, Pathrise will also consider for employment qualified applicants with arrest and conviction records.
If you are also interested in the fellowship, please apply here: https://www.pathrise.com/apply.
Job tags: Candidate experience Customer service High energy HR Product design Product management Salesforce Training