Sales Engineer

Remote - United States

Digital Shadows logo
Digital Shadows
Apply now Apply later

Posted 1 week ago

Digital Shadows is a growing cybersecurity company with offices in London, San Francisco, Dallas, Frankfurt & Singapore. We manage digital risk for our clients by identifying unintended exposure and protecting against a myriad of external threats. Organizations can suffer regulatory fines, loss of intellectual property, and reputational damage when digital risk is left unmanaged. Digital Shadows SearchLight™ greatly reduces these risks by detecting data loss, securing your online brand, and reducing your attack surface. You can find more information about us at

About the Role

The Sales Engineer is the technical resource for the Regional Sales Manager, helping to win business via demonstrations, technical conversations, and pre-sales support and education. You will leverage your technical expertise to effectively explain and achieve the technical win via platform features, SOC integration conversations including API and automation, and understanding how the platform works in detail, to achieve a high level of confidence with your prospects, peers, and teammates. This is a position for someone with both technical knowledge and sales skills.

What you’ll be doing:

  • Maintaining an excellent technical understanding of our platform and capabilities
  • Providing product demonstrations to potential clients either via webex or in person
  • Assisting the Sales Managers to identify the relevant decision makers within target accounts
  • Gathering client technical requirements for possible integrations to ensure project success
  • Answering technical questions for clients to ensure they have an understanding of our capabilities
  • Responding accurately to RFI’s & RFP’s using your knowledge of the solution
  • Managing trials alongside the trials manager to ensure a successful conclusion
  • Enabling technical teams within channel partners
  • Where necessary, support of marketing efforts such as trade shows, exhibits, and other events with product/service demonstrations
  • Overcome objections of prospective customers
  • Emphasize product/service features and benefits
  • Manage customer POC’s, liaising with the Analysis team to ensure customer details are gathered and they are on-boarded to the service
  • Build customer relations throughout POC process to ensure success


What you will bring to this role

  • Team player
  • Excellent communication and presentation skills
  • Demonstrated technical experience in security OR sales engineering experience
  • BS in related field OR equivalent work experience (5+ years)
  • Exceptional verbal communication and presentation skills
  • Self-motivated, with high energy and an engaging level of enthusiasm
  • Willing ability to travel to visit prospects & attend sales events or exhibits
  • High level of integrity and work ethic


  • Conducting in-depth product demonstrations of products/services
  • Presenting the product and all features to customers at events such as conferences and seminars
  • Communicating customer requirements to product management teams
  • Providing advanced training and support for the sales team


What Digital Shadows will do for you (beyond compensation!):

  • Care! From our Founders onward, we really care for our people & will ensure you are supported & have what you need to be successful
  • *Fun fact: the #1 reason someone joins our company is because of our people!
  • A competitive benefits program including up to 4% 401(k) match
  • Time off that we actively encourage you to take
  • Stock options. We are committed to you just as much as you’re committed to us
  • An opportunity to drive real change- you will have exposure across the Executive Leadership Team and entire organization
  • Strong commitment to diversity & inclusiveness
  • A good time! We take our work & fun very seriously…expect lots of puns & memes!
  • If you have any questions, please contact us on careers[at]digitalshadows[dot]com. Please note that we only accept applications through this online application portal.

Equal opportunity for disabled Veterans, recently separated Veterans, other protected Veterans, and for workers with disabilities.

Job tags: API Cybersecurity High energy Integrations Product management Security Stock options Training