LQA Director

Remote - Barcelona, Catalonia, Spain

Full Time Executive-level / Director
Pole To Win International logo

Pole To Win International

Pole To Win (PTW) is the premier global provider of QA, engineering, customer experience, localization and audio production services to video games, software and technology clients worldwide.

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Title: Director of Localization, QA

Location: Remote | Spain

Contract: Permanent

PTW International is looking for an experienced Localization, QA leader. In this role you will lead a large global team, reporting into our Chief Operating Officer, driving the success of our Localization QA teams. This role is a key strategic partner position within PTW, responsible for driving the continued success of the team.

This is one vacancy being advertised in several locations for attraction purposes.

What you’ll be doing

  • Process management
    • Analyse and determine resource requirements to support current LQA needs
    • Forecast and communicate future LQA needs from a strategic perspective
    • Own the implementation and management of global LQA operations to support organizational objectives
    • Manage daily client deliverables and the revenue achievable
    • Evaluate milestones and ensure that testing is carried out at the scheduled time and duration for each title
    • Evaluate, nurture and grow the skills and usage of our LQA team
    • Prepare and review proposals based on RFPs and RFIs from new clients
    • Ensured the processes and documentation followed business and third-party audit compliance
    • Develop, set, evaluate and evolve the standards for success across the test organizations
  • Client satisfaction
    • Assessing client requirements for all the new business
    • Assessing and charting requirements for existing clients
    • Ensuring the client requirements are delivered with high level of satisfaction
    • Develop professional relationships with targeted clients and maintain strategic relationships with existing clients
  • Project management
    • Understanding of the client business and SLA of the project
    • Ensure the information on client business, product knowledge, scripts, etc. are received from the client
    • Ensure monthly billing details of each project is sent to the Accounts Department
    • Single point of contact for client
    • Manage client deliverables and revenue streams
  • Revenue
    • Be aware of revenue-wise projections and targets
    • Meeting revenue and margin targets for department
    • Work with sales for new business proposals
    • Manage profitability of each account
  • People management
    • Ensure adequate staffing, training, and technical support on all the projects
    • Develop the LQA management teams to enable them to excel
    • Foster an environment of creativity and innovation within the realms of test and facilitate the technical and non-technical skills development of the testing team
  • Compliance, process Reengineering and others
    • Ensure 100% compliance on all audit and informational security requirements. This includes ISO audits and any client specified compliance requirements
    • Oversees the maintenance, implementation, and auditing of all processes

Requirements

What we’re looking for

  • You have
    • Significant experience in the games industry across multiple platforms (PC/Console/Mobile)
    • Significant experience in a leadership capacity - managing and growing an LQA team across multiple functions, projects, and locations
    • Ability to balance hands-on work in a fast growth environment, while driving big picture strategy and planning to support a scaling business
    • Ability to build strong partnerships and drive high level of collaboration across the organization; including Executives, Sales, Support Functions and with global and local stakeholders
    • Demonstratable experience of working with clients and/or external testing services, managing the end-to-end process of RFP reviews, contract negotiations and building the structure to support varied and scaling needs
    • Strong capability to adapt while promoting an inclusive and collaborative environment for team
  • You are a
    • Proven people leader that can drive change and inspire team globally
    • Data oriented and have experience using test automation systems (either off the shelf or custom) and involvement in helping define usage and drive adoption

Benefits

What we offer

  • Highly Attractive Base Salary – bonus in correlation with business success
  • Comprehensive Group Insurance Coverage
  • Employee Assistance program for you and your family in managing mental well-being
  • Collaborative, passionate and entrepreneurial culture
  • Excellent Holiday entitlement plus public holidays
  • Dynamic and entrepreneurial culture
  • You get to work with the latest technologies
  • You will be working for one of the worlds leading providers of specialist services to the games industry.


Who we are

35+ Studios | 26+ Years of Experience |1,000+ Products | 60+ Awards for Clients | 8,500+ Employees

PTW is a video games services company that supports video game developers and publishers through outsourced production services. We started 25 years ago and since then, have grown exponentially year on year to where we are today. Our history is in gaming, and we are gamers at heart. In our time within the games industry, we have worked on over 1500 titles across all genres and all platforms, including 8 out of the past 10 Game-Of-The-Year-winning titles.

We have grown rapidly over the past few years and now have 35 sites spanning the globe. The PTW Family of Brands includes SIDE, 1518, and Orange Rock. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. Orange Rock is our in-house game and product development studio. 1518 is our award-winning global art studio providing art-related services at every stage of the game or app development process.

1518

1518 Ranged across time zones and countries, we’re a diverse group of tech wizards, engineers, and strategists, with over 25 years combined on-the-job experience. Alongside our internationally-acclaimed art directors, artists, and animators, we’re building immersive game worlds through Art and Co-Dev. Our client list includes Electronic Arts, Google, Jam City, Disney, Warner Bros, and Uber. No detail is too small or insignificant, and no vision is too big or ambitious. Let’s make beautiful worlds together!

Our Values

Pole To Win's core values are imbued across our global organization: Reinforced by our actions and our attitudes. Echoed throughout our approach to our operations and our clients. Exemplified by our culture, and most of all, our people. We build people and their careers. We actively turn to team mates for counsel, inspiration, and diverse perspectives. Relationships are built on mutual respect. Personal and professional integrity is our guiding principle. We are honest, authentic, transparent, and ethically sound. Our primary goal is to advance our clients' businesses and their customers' satisfaction. We set the bar for generating imaginative and effective solutions for the most challenging problems. We move with speed and agility. We love what we do. We have unwavering loyalty to our DNA, our culture, our values, and ourselves.

Welcome to PTW, Family of Brands


Job region: Europe
Job country: Spain
Job stats:  0  0  0
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