Technical Program Manager

New York City - NY, Remote

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Hyperscience
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Posted 1 month ago

Company Description
Hyperscience is a technology company blazing a new path in enterprise automation with a reimagined approach to building and powering processes. The Hyperscience Platform is the world's first Software-Defined, Input-to-Outcome Automation platform used by top public companies and government organizations around the world to build and run mission-critical processes with ease and speed.
Hyperscience helps enterprises quickly build and roll out new business processes with built-in automations, reduce manual errors, increase high- and low-skilled employee productivity, and eliminate the need for costly transformation. Hyperscience’s Intelligent Document Processing solution has been implemented at some of the world's leading financial services, insurance, healthcare and government organizations, including TD Ameritrade, QBE Insurance Group Limited and Voya Financial, helping them lower costs, reduce error rates by 67% and increase employee capacity by 10x.
Since its founding in 2014, Hyperscience has grown to more than 180 employees with offices in New York City, Sofia, Bulgaria, and London, UK, and has consistently been recognized as one of the best places to work, with a collaborative and innovative culture and best-in-class benefits.
Job Description
As a Technical Program Manager, you will lead a number of high-impact, cross-functional initiatives across the organization working with Engineering, Product Management, Customer Experience, and Sales. This is a critical role that will span different responsibilities, from managing and improving various aspects of our product engineering program to creating scalable processes for product development to leading key initiatives for disseminating the right amount of engineering information across different parts of the organization. You will be expected to quickly build strong relationships with key stakeholders from different departments, execute multiple programs at the same time, and establish the right processes to not only drive continuous improvement across multiple teams, but also coach others in building and maintaining scalable and measurable processes, culture, and mindset.
This is an exciting time for Hyperscience’s product and business. You will have the opportunity to influence and deliver on a bold vision for transforming the way organizations model and execute their business processes, and there will be many opportunities for growth along the way.

Responsibilities

  • Drive initiatives across Product Engineering to continuously improve the quality and reliability of our product delivery at the Roadmap and Sprint levels.
  • Develop and continuously improve processes for maintaining the effectiveness and transparency of our product development process as we significantly scale our team and product.
  • Develop and keep track of program KPIs and communicate those to relevant parts of the organization.
  • Own Engineering Operations to keep track of organizational issues, timelines, milestones, risks,  dependencies, and other aspects of delivery and execution.
  • Drive efforts to improve our processes, standards, practices, tooling, and automation.
  • Partner with the HR Talent Development team to drive mentoring and growth of engineers in agile practices, planning, estimation, collaboration, and other aspects of a high-performing engineering organization.

Qualifications

  • 4+ years of technical program management experience at a technology product company.
  • 10+ years of overall software engineering, systems engineering, and/or technical program/project management experience.
  • Deep experience with Agile methodologies and practices.
  • Experience with all aspects of the Software Development Lifecycle.
  • Experience driving process definition, change and improvement across a multi-team  Agile product engineering organization.
  • Experience working autonomously, leading cross-functional teams distributed across multiple time zones.
  • Demonstrated ability to build accurate and effective project plans for large, multi-team product engineering projects.
  • Experience with Agile Coaching methodologies
  • Experience in an environment with a coaching or mentoring style of leadership
  • Ability to work with all business areas in the company.
  • Excellent verbal and written communication skills.
  • NICE TO HAVES
  • Scrum or other Project Management  certification
  • Experience in enterprise software development.

Benefits & Perks

  • Top notch healthcare for you and your family
  • 30 days of paid leave annually to help nurture work-life symbiosis
  • A 100% 401(k) match for up to 6% of your annual salary
  • Stock Options
  • Paid gym membership
  • Pre-tax transportation and commuter benefits
  • 6 month parental leave (or double salary to pay for your partner's unpaid leave)
  • Free travel for any person accompanying a breastfeeding mother and her baby on a business trip
  • A dependent care stipend up to $3,000 per month, per child, under the age of 21, or elderly relative for a maximum of $6,000 per month total
  • Daily catered lunch, snacks, and drinks
  • Budget to attend conferences, train, and further your education
  • Relocation assistance
All job applications will be treated and processed with strict confidentiality and in full compliance with the GDPR provisions. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Job tags: Coaching Compliance Cross-functional Financial services HR KPIs Mentoring Product management Project Management Scrum Stock options