Clinical Quality Improvement Coordinator

Remote

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Delta Dental
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Posted 1 week ago

At Delta Dental, our strategy is only as strong as the people who execute it! We are hiring individuals that are not just right for today but also for our future. We have built a foundation of high-trust by treating all people with dignity, making and keeping commitments, and consistently striving to do the right thing. Our leaders optimistically share future possibilities to inspire and motivate others toward their full potential. We expect our employees to find ways to embrace positive change, be curious and challenge the status quo, and provide solutions to unmet problems. Joining Delta Dental means joining a culture focused on fostering development, building genuine connections, recognizing each other’s strengths and sharing in successes. 
The Clinical Quality Improvement Consultant will facilitate the establishment of annual Quality Improvement activities and methods of measurement that are aligned to organizational priorities. This position will collaborate with various functional areas to understand and alleviate obstacles and monitors for successful performance via the Quality Improvement Committee.

How you will make an impact:

  • Establishes annual QI/QM Work Plan document which defines quality improvement priorities from both an activity and metric standpoint; updates to insert data and information as received; conducts annual evaluation.
  • Develops, documents, and presents documentation to demonstrate compliance and delivery of all key deliverables internally and externally as needed.
  • Supports, participates, and coordinates activities for the preparation and completion of audits, chart reviews, quality reporting and regulatory reviews.
  • Works in conjunction with internal teams and clients to track clinical performance measures and interventions that support quality and corporate goals as well as accreditation or regulatory standards as applicable.
  • Evaluates and assesses as needed to maintain compliance and high-quality delivery of services.
  • Develops, implements, and leads quality improvement initiatives to improve desired outcomes.
  • Documents accurately and comprehensively based on the standards of practice and current organization policies.
  • Sets agenda and creates Quality Improvement Committee meeting materials to drive desired meeting outcomes and ensure proper recording of committee activities.
  • Performs various department functions and processes, such as those associated with external audit, internal auditing functions, and annual QI/QM operational policy review and revision.
  • Establishes and implements a process to regularly assess for changes in regulations in content and/or processes that would be required, and works to achieve organizational compliance.
  • Performs other duties as requested or assigned.

What we look for:

  • Bachelor's degree in Nursing, Dental Hygiene, Health Administration, Business, or other healthcare related field.
  • 2+ years related experience.
  • Strong organizational and time management skills.
  • Strong analytical and problem solving skills.
  • Identifies as a catalyst for change.
  • Ability to navigate various technology platforms.
  • Ability to work independently and define an appropriate course of action and follow through to ensure the issue is resolved in a timely manner.
  • High level of accountability for delivery of audits and process improvement deliverables in a timely manner.
  • Excellent attention to detail.
  • Excellent verbal and written communication skills.
  • Strong clinical skills that enable accurate assessment and implementation of interventions.

Benefits and perks:

  • 12 days starting vacation plus 12 holidays and your birthday off!
  • Multiple medical insurance options: 100% paid or low cost premiums
  • 100% paid dental insurance
  • 100% paid vision insurance
  • Onsite gym and/or gym discount and fitness incentive
  • Culture of learning: substantial tuition reimbursement to improve your skills
  • Career growth: we love promoting from within
  • Strong commitment to work/life balance  
  • Technology allowance
  • Social responsibility and volunteer opportunities
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At Delta Dental we:Promote accountability, integrity and collaboration: Our employees are collaborative, self-aware, and ethical. It is our expectation to do the right thing and follow through on commitments.Foster professional development: Our employees take ownership of developing themselves and others through coaching, mentoring and providing/being open to constructive feedback and identifying learning opportunities.Value customers and cultivate positive experiences: Our employees take time to build rapport with customers, while anticipating and exceeding their needs to ensure positive outcomes.  
If you think this sounds like you, let’s chat. We would love to tell you more!
Follow us @lifeatDDins on Instagram, lifeatDDins on Facebook, @lifeatDDins on Twitter ABOUT Delta DentalDelta Dental covers more Americans than any other dental benefits provider. As an employee you’ll take part in our mission to become the trusted health partner by collaborating with our communities and employees to reimagine and deliver new possibilities in an ever-changing environment. Our Enterprise Strategy focuses on pillars of Growth and Diversification, supported by the platforms of Culture and People, Process and Technology. Our employees take pride working for a purpose-driven organization and live our values of Trust, Service, Excellence and Innovation. We are part of the Delta Dental Plans Association, a network of companies that provides dental coverage to 74 million people in the U.S. Delta Dental of California, Delta Dental of New York, Inc., Delta Dental of Pennsylvania and Delta Dental Insurance Company, together with our affiliate companies, form one of the nation’s largest dental benefits delivery systems, covering 33 million enrollees. All of our companies are members, or affiliates of members, of the Delta Dental Plans Association, a network of 39 Delta Dental companies throughout the country. Delta Dental provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other classification protected by federal or state law. In addition to federal law requirements, Delta Dental complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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