Senior Content Strategist, Unified Experiences

Toronto or Remote (Canada)

Applications have closed
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Wealthsimple

Wealthsimple is the simple way to grow your money like the world's most sophisticated investors. No-maintenance portfolios, expert investment advisers and low fees.

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Wealthsimple is on a mission to help everyone achieve financial freedom, no matter who they are or how much they have. Using smart technology, Wealthsimple takes financial services that are often confusing, opaque and expensive and makes them simple, transparent, and low-cost. We're the company behind some of Canada's leading digital financial products, and are growing faster than ever.
Our team is reimagining what it means to manage your money. Smart, high-performing team members will challenge you to learn and grow every day. We value great work and great ideas — not ego. We're looking for talented people who love a fast-paced environment, and want to ship often and make an impact with groundbreaking ideas.
We’re a remote-first team and output is more important than face time, so where you choose to work is up to you — as long as you have internet access, you can work from anywhere in Canada. Be a part of our Canadian success story and help shape the financial future of millions — join us! Read our Culture Manual and learn more about how we work.
At Wealthsimple, we are building products for a diverse world and we need a diverse team to do that successfully. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status. Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.
User Experience at Wealthsimple:We're a close-knit UX team made up of Product Designers, Content Strategists, and UX Researchers. We're embedded on product teams so that we can be involved with projects from the get-go and work really closely with other disciplines at every stage of the process. We work purposefully and think big when it comes to our growth as a team and individuals. It's important to us that we have a collaborative and supportive environment to work in every day. Our empathy for our users sets the bar really high for the products and experiences we create.
We’re looking for a Senior Product Content Strategist to join our Unified Experience team:The Unified Experience domain is a relatively new team focused on both product and platform capabilities that unlock new ecosystem value for our clients. We ship net-new features of our own, while also working closely with other product teams to integrate their work into the shared experience. The domain is made up of several UX teams, including a Design System & Accessibility team focused on scaling our design system. This domain is the foundation for much of our client experience and is a great opportunity to work in an important, impactful space with high growth potential.

This person is someone we can count on to:

  • Bring clarity and humanity to confusing and intimidating financial language
  • Execute consistent impact in their craft delivering exceptional writing alongside thoughtful content strategy and design
  • Own a product are and build impactful UX alongside product managers, designers, researcher, product markers and engineering
  • Work quickly and decisively across multiple contexts
  • Be a great collaborator and listener who loves to work together to understand and solve client problems
  • Think personal finance and investing are interesting, and is excited to make them interesting to others
  • Value open communication and working on an exceptionally transparent team
  • Bring demonstrated experience developing and evolving content standards and guidelines
  • Value sharing their craft with others and actively seeks opportunities to mentor others 

Within 3 months you’ll:

  • Complete our company-wide onboarding program where you’ll meet and learn about all areas of our business
  • Get to know the Unified Experience team and build relationships with your design, research and product partners
  • Learn our UX process by pairing with and shadowing other members of the UX team
  • Dive into project work exploring new features and employing skills like IA, content modelling, and more
  • Support your team in presenting their work to stakeholders and collaborators

Within 6 months you’ll:

  • Build a foundation and understanding of your product area; beginning to generate informed opinions around areas of growth for our product
  • Own a stream of work for our product by contributing to conversations and direction of the product roadmap and strategy
  • Collaborate closely with both our Product and Engineering disciplines in order to create solutions that are scoped and future-proof
  • Have a strong understanding of our users’ needs, as well as the business goals for your product area
  • Apply systems-thinking to design problems in order to holistically scale the product forward

Within 12 months you’ll:

  • Take initiative by bringing ideas and concepts to the leadership team
  • Own the long-term UX vision of several projects
  • Seek out areas of opportunity in craft, workflow, and operations, implementing smart solutions that scale to the whole UX team
  • Lead internal presentations and effectively disseminate learnings
  • Create opportunities to translate your expertise into training for others on the team
  • Contribute to our growing content design practice with mentorship, team artifacts, and process improvements 
This post closes on Friday, February 4th at 4PM ET.
At Wealthsimple, we embrace difference. We believe that getting to the best outcomes requires diverse perspectives and backgrounds. We create space where all voices can be heard so that we can all do our life's best work. We’re committed to openness, curiosity and creating an inclusive culture as we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.
Job region: North America
Job country: Canada
Job stats:  3  0  0

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