Compliance Director : Mortgage & FinTech


Full Time Executive-level / Director
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About Opendoor:  Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.
About the Role:
We’re looking for a versatile and intellectually curious Compliance Director to support Opendoor’s affiliated mortgage lending arm.  This role will work with Opendoor’s Head of Compliance, Mortgage/FinTech to enhance and build out, as needed, the Company’s mortgage related compliance management systems, manage regulatory examinations from start to finish, including any resulting remediation and/or action items, and provide day-to-day compliance advice to the mortgage teams with support from the Legal Team.

Specifically, our Compliance Director will be expected to:

  • Build out, enhance and administer the mortgage Compliance Management System
  • Work with senior management and operational teams to ensure that employees understand and comply with laws, regulations and company policies
  • Directly manage all regulatory examinations, including working with the regulator, reviewing all responsive documentation and responses, identifying any compliance issues related to the examination, and managing all remediation and actions items resulting from any findings or observations
  • Oversee the investigation, remediation and response to consumer complaints
  • Coordinate and lead all aspects of internal and external compliance audits
  • Develop and implement a fulsome change management process 
  • Work with the business team to implement compliance related regulatory changes and applicable industry best practices 
  • Design and prepare presentations and reports, leveraging strong written communication skills in order to provide meaningful recommendations to executive leadership
  • Work with Legal Operations Manager, Licensing to oversee licensing, including individual MLO licensing
  • Apply expertise to new and potentially ground-breaking ideas
  • Advise on day-to-day compliance matters and be a calm resource in case of escalations
  • Manage (and build out) the Mortgage Compliance Team
  • Manage and update compliance related policies and procedures with support from the Legal Team

What we are looking for:

  • This is a full-time position that can be 100% remote so long as there is an ability and willingness to travel to Opendoor’s San Francisco, Phoenix, or Plano offices as needed
  • A minimum of ten (10) years of recent and applicable regulatory compliance work experience for a mortgage lender, and the following licenses and/or certifications: 
  • CRCM
  • CAMS (or a willingness to get certified in the first year) 
  • In-house experience with a mortgage lender, preferably in a rapidly growing consumer-facing technology company
  • In depth knowledge of, and experience applying, consumer financial statutes and their implementing regulations and consumer finance and/or mortgage industry guidelines (e.g., BSA-AML-OFAC, Dodd-Frank, Fair Lending (ECOA & FHA), GLBA, HMDA & MCR Reporting, SAFE Act, TILA, RESPA, applicable state mortgage lending laws and regulations)
  • Experience in onboarding a GRC solution (whether internal or externally sourced)
  • Excellent written and verbal communication skills - we value clear and concise disclosures, terms of use, policies, and process documents
  • Excitement and passion for compliance
  • A strong ability to organize chaos and creatively problem-solve 
  • Skilled in all things Atlassian (Jira) with a drive to constantly innovate and become an expert (i.e., super admin) 
  • Skilled in Google Suite, or a strong desire to learn
More About Us:Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.
We Offer the Following Benefits and Perks:- Full medical, dental, and vision with optional 85% coverage for dependents- Flexible vacation policy- Generous parental leave- Paid time off to volunteerPlease note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor Values Openness:Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.
Job region(s): Worldwide/Anywhere
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