Sr. Developer Advocate

Remote (US or Canada)

Full Time Senior-level / Expert
Nylas is a pioneer and leading provider of universal communications APIs that allow developers to quickly connect their applications to every email, calendar, or contacts provider in the world. Over 40,000 developers around the globe use the Nylas communications platform to process over 1.2 billion API requests and 15TB of data per day from providers such as Gmail, Microsoft Exchange, Outlook, Yahoo! and more. 
Who We Are
Nylas was founded in 2013 and has raised over $175M to date from Tiger Global, 8VC, Spark Capital, Slack, and more; as well as individual investors including Patrick Collison, Co-Founder and CEO of Stripe,  John Collison, President and Co-Founder of Stripe, Sebastian Siemiatkowski, CEO of Klarna, and Tony Fadell. Developers around the world use Nylas to quickly and securely build email, scheduling, and work automation features into their applications. Nylas customers include Upwork, Wix, Freshworks, Lever, Dialpad, Ceridian, and
Our Work Philosophy
Nylas is also big believers in the safety and well-being of our employees and society, which is why we are onboarding all new Nylanauts remotely during this global pandemic until there is a vaccine and it is safe for humans to resume their pre-COVID lifestyles.
AND once COVID-19 pandemic eventually comes to an end, we will continue to embrace Remote First philosophy, with a minor twist: Remote First, Office Second. That's right! It's about how you work, not where you work. Nylanauts can choose any workspace or environment that will result in more ideas, engagement, creativity, focus, collaboration, and productivity. It's true. They can go anywhere as long as they respect the working hours (time zones) of their team. Wherever motivates them; inspires them to be better versions of themselves. This means Nylanauts can work from the slopes of Missoula before traveling to the beaches of San Diego. Wonderful!
And if Nylanauts want to work from an office in one of our hubs (San Francisco, Denver, New York City, Toronto, and London), they can. Go ahead! The workspace is there to be utilized.Why Remote First, Office Second? Because we not only believe in respecting individual working styles, disabilities, and personal schedules, but also ensuring everyone has a better work-life balance. The outcomes will always be more important than the physical location.
So, if you’re looking to join a fast-growing company with a beloved, daily-use product, and an authentic mission that puts people first, we want to meet you. Want to know more? Check us out on Comparably and Great Place to Work!
Recent Awards:
Fastest Growing Companies (Inc 500)2020 Great Place to Work (Great Place to Work)2020 Best Places for Professional Development (Comparably)2020 Happiest Employees (Comparably)2020 Best Companies for Compensation (Comparably)2020 Best Companies for Perks & Benefits (Comparably)2020 Best Companies for Work-Life Balance (Comparably)
The Role:Developer Advocates are developers who love teaching, mentoring, and generally being helpful to other developers. As part of the Developer Relations team, Developer Advocates are highly technical people who grow, engage, and enable our developer community. You are willing to go where our developer community is. You know that we can scale by having a strong online presence on our own community surfaces, as well as in external developer communities. When it is safe to do so, you’ll be willing to travel as needed to represent Nylas and directly enable developers building on our APIs. You know how to reach out and get developers excited about trying technologies that you believe in. You are creative in communicating technical information, in terms of the message, the code, and even the medium. You are willing to grow outside of your current technical comfort zone and learn new technologies/stacks/frameworks in order to better enable our developer community.  Importantly, you know that measurement and analysis of your tactics is important for assessing impact. You are able to hold yourself accountable to key metrics and try new tactics when current tactics are not achieving the desired results. This is an excellent opportunity for an experienced Developer Advocate to join a newly forming Developer Relations team and have a massive impact on the trajectory of our developer audience and community. 

What You'll Do

  • We’re looking for a lead Developer Advocate to champion developer marketing for Nylas’ high-growth business productivity APIs. In this role, you’ll be responsible for creating digital content, demos, code samples, and other technical assets to drive strategic developer marketing initiatives. 
  • You will become an equal expert in all Nylas products and key marketing channels like SEO, events, and developer-centric social media. 
  • Help developers learn about Nylas and dive deep by creating intuitive and empathic content blog posts, videos, live streams, guides, tutorials, etc.
  • Drive technical enablement through OSS sample code creation and maintenance, answering forums questions, writing how-tos about common use cases, and more.
  • Create feedback loops between Nylas teams and developers by establishing systematic interaction with Product, Engineering, Support, Sales
  • Drive awareness for Nylas through conferences and events content (online and IRL), with talks, CFPs, hackathon support, booth engagement, etc.
  • Contribute to improvements in first-time developer experience through time-to-hello-world/time-to-proof-of-concept improvements, first-party DevTools improvements and expansion, third-party DevTools integrations and maintenance, user testing, and more

What You'll Bring

  • 6+ years of combined experience with software development and producing technical content to grow and engage developer audiences. You’ve got strong verbal and written communication skills, are comfortable with public speaking, and can point us to a public track record of execution in these areas.
  • Full-stack coding skill - At least one backend language (with a preference for Java and JavaScript), at least one server-side framework (e.g., Spring, Node.js/Express), Front-end competency (HTML and CSS)
  • Community leadership experience. E.g., meetup organizing, forum moderation, OSS maintenance, etc. + knowledge of associated metrics
  • Technical writing/content creation: E.g., blog, newsletter, video, streaming, etc. + knowledge of associated metrics
  • Approach to work: Prioritize ownership and execution, Embody developer empathy, Favor tactics that scale, Know and own your metrics, Strive for business impact
  • Cross-functional collaboration experience: E.g., working with PMs, PMMs, Eng, sales, etc.
  • Customer collaboration experience: E.g., content co-authoring, case studies, troubleshooting


  • Unlimited Paid Time Off (PTO): including 14 company-wide holidays and mandatory requirement to take 2 consecutive weeks of PTO off after your 6 month anniversary
  • Healthcare: 90% premium coverage for medical, dental and vision for you and your family
  • One Medical onsite and tele-health membership for you and dependents
  • Additional: Health and DC FSA, Life insurance, with options for STD, LTD
  • Retirement Plan: match up to 1% of annual salary for 401k or RRSP contributions
  • Education Stipend: $1k annual education & development benefit
  • Perk card: $150 per month towards health, wellness, and other perks via Assembly
  • Cell Phone: $50 per month stipend towards cell phone reimbursement
  • Fully Paid Parental Leave: 12 weeks parental leave (maternity & paternity)
Nylas is registered as an employer in many, but not all, states. If you are not located in or able to work from a state where Nylas is registered, you will not be eligible for employment. Visa sponsorship may not be available in certain remote locations.
Nylas is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also EEO is the Law.
Job region(s): North America
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