Technical Program Manager

Remote, United States

Starburst Data, Inc. logo

Starburst Data, Inc.

Make better decisions with fast access to all your data; without the complexity of data movement and copies.

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About Starburst
We’re on a mission to free our customers to see the invisible and achieve the impossible. We unlock the value of distributed data by making it fast and easy to access, no matter where it lives. With Starburst, teams can lower the total cost of their infrastructure and analytics investments, prevent vendor lock-in, and use the existing tools that work for their business. Today more than 150 leading organizations trust us to make better decisions faster.
Though Starburst has achieved a unicorn status and raised $164M in venture funding from top investors, we were founded in a rather unusual way with customers and revenue from the very beginning!  We operate globally in 10 countries and are proud to be named a Best Place to Work. Come join our team of All-Stars! 
About the role
As a Technical Program Manager focused on release management for our SaaS and enterprise products, you will work cross-functionally to identify risks, manage schedules, and communicate clearly with stakeholders across the company and our open source project liaison. You’ll reach across Starburst’s product, engineering, enablement, marketing, and customer success organizations to lead the continuous delivery of releases for our products, always focused on product delivery, customer experience, and scalability. You'll utilize metrics to analyze, plan, and implement processes that lead to an improvement in process predictability, efficiency, and customer satisfaction.

Responsibilities

  • Plan, coordinate, and lead deployments of SaaS and enterprise product releases
  • Collaborate with cross functional teams to organize the release of features from multiple work streams
  • Create release plans to ensure that all features are complete, and all artifacts are available
  • Identify and mitigate conflicts, and escalate any release-impacting issues and incidents
  • Identify and drive process improvements
  • Own and publish the release calendar
  • Drive Scrum of Scrums and other review meetings, ensuring that follow up actions are taken
  • Host and present periodic release program status for stakeholders across the company
  • Create and maintain release-related metrics and OKRs

Requirements

  • Extensive experience in program management for highly technical products
  • Experience with software release management practices, tools, and automation
  • Experience in coding in Java, Python, C++, or PHP
  • Understanding of release pipelines and automation
  • Experience with Agile methodologies and tools such as JIRA
  • Strong organizational skills. Must be able to manage many competing priorities simultaneously
  • Strong problem solving skills, with demonstrated ability to implement systematic solutions
  • Self-motivated with strong documentation, presentation, and communication skills
  • Comfortable with interacting with stakeholders of all levels
Benefits
At Starburst, we’re constantly striving towards building a place where people come first by creating an environment of transparency, honesty, and respect. We take care of our global workforce by making sure employees enjoy competitive salaries and attractive stock grants, remote-friendly work options, access to quality and affordable insurance, and flexible and generous paid time off to start a family, travel, or just relax! 

Headquartered in Boston MA with offices in Warsaw and London and employees across Europe and the Americas, we are committed to hiring where the talent is.  
Starburst provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Job region(s): North America
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