Chatbot Developer - Freelance (m/f/d)
Remote - Berlin, Berlin, Germany
At AccessHolding, we have over a decade of experience in small business banking and donor program implementation. We are a private company founded in 2006 and incorporated in Germany.We are strategic investor and active manager of a network of 8 financial institutions across Sub-Saharan Africa, Eurasia and South America. Learn more here.
To support our diverse IT and Technology projects across our entire network we are looking to build on stand-by relationship with selected freelancers, that depending on their availability would be delivering various assignments upon our need.
This is a great opportunity for freelancers that are looking to expand their client portfolio and gain exclusive access to unique projects across our entire network.
We are currently searching for a:
Chatbot Developer (m/f/d)
Remote Freelance opportunity (various assignments upon work orders)
Tasks & Requirements
As a freelance Chatbot Developer you will be responsible for the design, programming, configuration, and maintenance of the automated customer communication platform.
Depending on assignment(s) you will receive Open-Banking API training and you may expect to:
- Configure and automate answers for the messaging apps and website chat add-ons
- Coordinate and align the final platform design with the business owner
- Maintain excellent quality of the source code and other digital assets
- Use channel encryption where possible
- Use AI-powered self-learning features
- Design multi-lingual interface and “call-a-human” features
- Integrate bots with the contact center
- Maintain detailed log register and troubleshoot issues pro-actively
Desired Computer Skills
- Good knowledge of DialogFlow
- Good knowledge of Microsoft Bot Framework SDK
- Good knowledge of BotKit.ai
- Good knowledge of WhatsApp
- Good knowledge of Facebook Messenger
- Good knowledge of PostgreDB or MySQL
- Basic knowledge and experience with Call Center integration
- Basic knowledge and experience with MongoDB
Highlights and perks:
- Exclusive access to various project across our network
- Opportunity to work across multiple assignments at once
- Some of the assignments may offer an opportunity to travel
How to apply
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