Lead Visual Designer, Design Systems

San Francisco, Austin, or Remote

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Shippo is the best multi-carrier shipping software for e-commerce businesses. Find the best shipping rates, integrate with e-commerce platforms, print shipping labels, track package delivery, and verify addresses with either our shipping API or...

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Before you read on, take a look around you. Chances are, pretty much everything you see has been shipped, often multiple times, in order to get there. E-commerce and parcel shipping volumes are exploding but so are customer expectations about shipping speed and cost. Managing shipping and logistics operations to meet increasingly exacting demands is an extremely hard endeavor, especially for SMBs who can be left in the dust by larger and far more sophisticated competitors. But this does not have to be so.
At Shippo, our goal is to level the playing field by providing businesses with access to shipping tools and terms that would not be available to them otherwise. We lower the barriers to shipping for businesses around the world, and move shipping from a pain point to a competitive advantage.
Through Shippo, e-commerce businesses, from fast-growing brands to mom-and-pop shops are able to connect to multiple shipping carriers around the world from one API and dashboard, and seamlessly run every aspect of their shipping operations, from checkout shipping options to returns.
Join us to build the foundations of something hard yet meaningful, roll up your sleeves, and get important work done everyday. Founded in 2013, and funded by top-tier investors likeD1 Capital Partners, Bessemer Venture Partners, Union Square Ventures, Uncork Capital, VersionOne Ventures, FundersClub, we are a fast-growing and proudly distributed Unicorn with hubs in San Francisco and Austin. We are also featured in Wealthfront’s Career Launching List  and Forbes’ Cloud 100 list of fast growing startups.
As a Visual Designer focusing on our design system, you’ll create scalable visual systems across our products that help customers understand and manage the surprisingly tricky world of shipping. You’ll work closely with product designers, researchers, product managers, and engineering teams to help build engaging and easy-to-use experiences that reflect Shippo’s brand.


  • Lead the development of a design system informed by a deep understanding of the product and its users
  • Provide design system usage and visual design guidance across project teams
  • Improve the visual polish of Shippo’s interfaces across our offerings
  • Help others grow, including mentoring other designers


  • 5+ years of design system/visual design experience in product-centered roles
  • Compelling visual design skill complemented by attention to usability and micro-interactions
  • A portfolio that demonstrates a strong understanding of consistency, typography, color, design systems, and attention to detail
  • Demonstration of inclusive design principles and experience with accessibility best practices
  • Experience developing and working with both product and brand design systems
  • Excellence in UX thinking, visual design, and written communication
  • Strong communication and advocacy skills
  • Autonomous cross-functional collaborator

Bonus points

  • Illustration and icon design
  • Motion design
  • Previous design experience in logistics/fulfillment
Benefits and Perks
Medical, dental, and vision healthcare coverage for you and your dependents. Pets coverage is also available!Flexible policy for PTO and work arrangement 3 VTO days for ShippoCares volunteering events $2,500 annual learning stipend for your personal and professional growthCharity donation match up to $100Free daily catered lunch, drinks, and snacksFun team events outside of work hours - happy hours, “escape room” adventures, hikes, and more!
Job region(s): North America
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