Director, Revenue Operations

Remote

Full Time Executive-level / Director
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WHO WE ARE:Tealium is the trusted leader in the customer data industry. We believe unified customer data is an organization’s most valuable asset and greatest competitive advantage. We help brands seamlessly unify their siloed customer data and applications in real time, and drive more profitable interactions across all touchpoints. Tealium’s Customer Data Hub (CDH) enables you to connect your data so you can connect with your customers.
Founded in 2008, Tealium’s patented and award-winning solutions are used by over 1,000 of the world's most innovative brands, including Sony, Providence St. Joseph Health, Cambria Health, T-Mobile, Hulu, Uber, Facebook, Expedia, Hyatt, Barcelo Hotel Group, Sportsbet, Utah Jazz, American Airlines, The Gap, Orange, and many others.
WHAT WE ARE LOOKING FOR
The Director, Global Sales Operations is an essential part of Tealium’s revenue leadership team.  This role is critical in driving top-line revenue growth and improving our sales efficiency as we scale.  We are looking for a high-energy professional that can build key stakeholder relationships, roll up their sleeves to get things done and can provide sales leadership with the insights, technology and process to support our continued growth.

YOUR DAY TO DAY

  • Work closely with sales leadership to inspect sales process effectiveness; identify specific areas for process improvement and optimization. 
  • Develop strong relationships with peers, sales leadership, and internal business partners to support projects and initiatives.
  • Drive sales process and technology stack adoption and feedback process with Global Tools and Process team. 
  • Actively partner with sales leadership to drive the operational cadence, including pipeline reviews, deal strategy, quarterly business reviews and monthly/annual planning and forecasting
  • Oversee sales territory management within assigned sales organization; analyze and adjust as needed to accommodate team expansion; administer team structure and account assignments in SFDC to support sales model.
  • Monitor and measure sales performance and work with Global Performance management team to develop improved performance reporting, analytics and insights

WHAT YOU BRING TO TEALIUM

  • 4+ years of experience in sales operations, preferably in a software/technology company
  • Strong analytical skills and attention to detail required
  • Expertise in tech platforms and processes that support the revenue lifecycle, including marketing automation (Marketo or similar), engagement (Outreach or similar), Salesforce.com, Forecasting, CLM;
  • Bachelor’s degree in a technical or business-related field. MBA Preferred. 
  • Organized, excellent attention to detail and ability to work in a fast-paced environment
  • Self-starter, reliable team player, ability to work autonomously with minimal direction
  • Strong Communicator (Both written and verbal)
  • Ability to thrive in high-intensity, rapidly changing environment, and to successfully manage multiple projects and priorities simultaneously with a sense of urgency
  • Experience with digital marketing or SaaS is a plus
  • Passionate about delivering excellence and superior service to the business!
WHY YOU WANT TO WORK HERE: The highly relevant and differentiated positioning of Tealium and our Customer Data Hub (CDH) makes this a unique and rewarding career opportunity. Organizations from start-ups to large global enterprises are utilizing Tealium to unify their customer data in real time and drive improvements in their overall data strategy. Over 1,000 global brands trust Tealium, and in an increasingly noisy market we are proud to maintain best-in-class renewal rates of >90%. When our customers are happy, we’re happy.
Our corporate HQ is located in sunny San Diego, just minutes from the beach and surrounded by beautiful hiking trails and the renowned Torrey Pines golf course. Our location is just one of the many perks we enjoy; At Tealium we dress casually (but professional), enjoy a flexible paid time off policy, rich benefit plans, company holidays, 401(K) match, and employee Stock Options - just to name a few. Not to mention we get to surround ourselves with some of the brightest minds in San Diego. If you are interested in being a part of Team Teal, we’d love to hear from you!
TEAL celebrates diversity and is an equal opportunity employer. It is our continuing policy to recruit and employ the best qualified individuals without regard to race, color, sex, religion, national origin, disability, age, sexual orientation, gender identity, and/or any other protected characteristic.  TEAL does not tolerate unlawful discrimination of any kind and strives to be an inclusive and respectful workplace.
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Job region(s): Worldwide/Anywhere
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