Sales Operations Specialist

Remote

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SecurityScorecard

Discover and solve cybersecurity, compliance and risk management challenges. Instantly rate and understand any company's security risk with SecurityScorecard.

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About SecurityScorecard

SecurityScorecard is an industry-leading cybersecurity company backed by Google, Sequoia, and Riverwood. Our mission is to make the world a safer place. We measure your and your vendors' cyber-health by assigning a security rating of "A" through "F" based on outside-in, non-intrusive data. Our Comprehensive security ratings, advanced data analytics, and actionable insights discover Third-Party Vulnerabilities & Security Gaps In Real-Time. 

Headquartered in NYC with over 200+ employees globally, raised over $110M USD, used by 1,000+ enterprise customers, and rating 1.5 million companies. We have created a new category of enterprise software, and our culture has helped us be recognized as one of the 10 hottest SaaS startups in NY for two years in a row.

Our vision is to create a new language for companies and their partners to communicate, understand, and improve each other’s security posture.

About the Role

Are you someone who gets excited at the prospect of enabling a rapidly growing and globally distributed leader in cybersecurity software? Your passion for collaboration and data analytics will put you in a leading role supporting the effectiveness of our rapidly growing global sales organization. The person filling this role will cross functionally partner with global stakeholders across the sales organization, playing a critical role in ensuring the continued acceleration of the business. 

Key Responsibilities:

  • Create and distribute reports monthly and quarterly on key metrics such as bookings performance, retention rates, discounting, and client engagements.
  • Improve reporting efficiency and accuracy through automation and optimization of reporting processes and data sources.
  • Pull data from multiple data sources, including Salesforce.com, our data warehouse, and Excel spreadsheets to aggregate into reports and business insights.
  • Aggregate monthly forecasts across global sales teams, overseeing the forecasting process to drive increased predictability into the business.
  • Analyze reports and data to help sales leaders understand the drivers of their business.
  • Provide analytical support for sales leaders on an ad hoc basis.
  • Collaborate with peers in finance, operations, and other parts of the business to streamline analytical functions and outputs.
  • Manage special projects, as needed, by the business to help drive sales performance.
  • Work with the Sales System Ops team to help design new and improve current workflows/automation for Sales.
  • Build and maintain key documentation regarding our policies, sales processes, and engagement rules; help enforce "compliance" at all levels.

Experience and Skills:

  • Tech-curious: problem-solver who seeks out creative solutions using process + technology.
  • Experience with Salesforce.com
  • The ability to organize large amounts of data and communicate actionable insights to all levels in the business.
  • Advanced Excel skills, including integration of data from multiple sources and analysis of large data sets.
  • Someone who is highly detail oriented and analytical and has strong communication skills.
  • Ability to execute: can juggle multiple projects, fulfill priorities and meet deadlines.
  • 4+ years of relevant sales/business operations experience with solid understanding of SaaS business models and using Salesforce.com .

Skills & Traits

  • An inclination towards communication, inclusion, and visibility
  • Experience owning and driving a project from concept to production, including proposal, discussion, and execution
  • Strong organizational and time management skills 
  • Creative and analytical thinker with strong problem-solving skills
  • Strong attention to detail
Job region(s): Worldwide/Anywhere
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