Technical Product Trainer (P502525)

US Remote

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Thycotic and Centrify, both leaders in privileged access management, are now merging to create the most extensive platform in the identity security market, bringing together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable, and protect the modern, hybrid enterprise. ThycoticCentrify will benefit from a shared commitment to innovation, strengthening of clients’ cyber defense, and to assemble leading cybersecurity talent.
Privileged access management, one of the fastest-growing areas in cybersecurity today, is expected to double from $2.2B to $5.4B by 2025 according to KuppingerCole. Organizations struggle to keep up with the complexity of protecting the ever-growing number of privileged accounts created by the business requirements to move more infrastructure and services into the cloud. This cloud-centric business transformation has created more opportunities for cyber-attackers and driven a greater need for better control and compliance around these types of accounts. Backed by the financial strength of TPG Capital, the combined company brings together complementary product capabilities, best-in-class technology, and unmatched expertise to better enable and protect the modern, hybrid enterprise in an environment defined by ever-increasing, identity-based cyber-attacks.  

Position Summary
We are seeking an experienced Technical Product Trainer to join our team. The Technical Product Trainer will be responsible for maintaining and developing the existing course materials and training course delivery.
Our training courses are designed to educate and enable our internal staff, channel partners and customers across the award winning Thycotic product suite.  The Technical Product Trainer will be responsible for delivering highly technical courses as well as internal and partner sales enablement training.
The successful candidate should have a proven track record in delivering high quality training and demonstrate an interest in the latest innovations in technical and sales enablement training.
Successful performance in this role will provide opportunities to enhance professional skills within a friendly and collaborative environment and become involved and engaged in all elements of the sales and technical delivery process.   
The successful candidate will be expected to develop an extensive ‘expert level’ knowledge of both the Thycotic product suite and related technologies.  Course delivery is interactive with delegates and anchored in real world, hands-on delivery scenarios. The successful candidate will be expected to deliver training remotely. Travel may be required in the future (Average 30%).
This role will report to the Vice President, Sales Enablement and will be based in your remote home office location.  

Key Responsibilities

  • Continually update the course training materials in line with developments to the ThycoticCentrify product set and latest best practice
  • Ensure the course materials are maintained to an excellent standard in regards both accuracy and presentation
  • Deliver engaging and interesting multi-day training courses to highly technical course delegates
  • Deliver sales enablement courses to empower internal ThycoticCentrify staff and channel partners to sell our product suite
  • Maintain and update the training lab environment (Windows/Linux/Unix)
  • Work collaboratively with other technical teams such as professional services and sales engineering to integrate real world experience into training
  • Deliver ‘train the trainer’ courses to enable staff and channel partners to deliver training
  • Research and appraise the latest developments and innovations related to the delivery of IT training

Skills and Requirements

  • 2+ years prior experience working as a Systems Engineer
  • 1+ years of experience with Linux and Windows OS
  • 1+ years working with and supporting channel partners
  • 1+ years experience of delivering technical product training to multiple audiences
  • Excellent communication, presentation and delivery skills
  • Excellent technical knowledge and the ability and willingness to dive head-first into new skillsets to learn what is required.
  • Focus and time management skills to work remotely.

  • Preferred - Privileged Account Management (PAM) solutions, Cloud infrastructure or SaaS solutions, End point security solutions, Training Certification (e.g. MCT / CTT+)
  • Preferred - Deep understanding of directory services (MS Active Directory, LDAP, SAML)
Why Work at ThycoticCentrify?
We’re passionate problem-solvers doing our part to make the world a safer place. We invest in people who are smart, self-motivated and collaborative.
What we offer in return is meaningful work, a culture of innovation and great career progression!
We take care of our employees. We offer competitive salaries and excellent benefits.

Thycotic Software, LLC (Thycotic) and Centrify are Equal Opportunity and Affirmative Action employers and prohibit discrimination and harassment of any type with regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Upon conditional offer of employment, candidates are required to complete a criminal background check and drug screen per employment policy. In addition, all publicly posted social media sites may be reviewed.
Job perks/benefits: Gear
Job region(s): North America
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