Product Trainer

Remote, USA

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Upwave

Upwave leverages industry-leading predictive analytics, with the largest consumer data available, to measure cross-channel brand campaigns.
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Upwave is the Brand Intelligence Platform.  We make brand marketing more impactful. 

Brands use Upwave to build their brands by bringing AI to bear on brand campaign measurement.  Our customers are Fortune 500 companies across multiple verticals - including CPG, food & beverage, consumer technology & telecom, and financial services - as well as the world’s largest advertising agencies and media platforms.

We are backed by leading venture investors (Y Combinator, Uncork Capital, Bloomberg Beta, Initialized Capital, PivotNorth, Ridge Ventures, Industry Ventures, Conductive Ventures,) and leading MarTech founders & CEOs.

We’re a humble but ambitious team that takes its work seriously but never ourselves.  Come join us.

 

As a Product Trainer, you will be instrumental in empowering Upwave’s users to better plan and optimize major ad campaigns using the Upwave platform.  Upwave is a self-serve brand media analytics platform that democratizes access to the kind of insights that historically marketers had to wait weeks for research consultants to present via powerpoint.  Through weekly public webinars, on-demand videos, training of our sales and post-sales team on new features and advocacy for our users within our product team, you will be key in making the Upwave vision a reality..  If you are looking to make a significant impact at a company, this role is for you. 

  • Weekly public training webinar courses on Upwave platform
  • Creating on-demand training videos
  • Internal and external training on new features 
  • Provide one-off platform training to customers as requested
  • Advocate for user feature requests and feedback within product organization

About you:

  • You have SaaS product training experience 
  • You are passionate about understanding customers and customer empathy 
  • You create compelling presentations
  • You have worked in AdTech or advertising 
  • You thrive on the energy of operating in a fast-paced, ever-changing startup atmosphere

 

Upwave is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job perks/benefits: Startup environment
Job region(s): North America
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