Channel Operations Specialist (FIAT) - LatAm

Latin America

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Binance

Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?

Responsibilities

  • Support Business Development team to enhance on existing banking and wallet fiat channels, including liaising with internal teams (finance, risk, compliance, legal, product etc) and external fiat partners, to improve channel conversion rate and user flow
  • Design and implement go to market strategies to boost fiat active users,  fiat volume growth, facilitate content building and marketing strategies, constantly look for ways to improve our customer experience, optimize product features in order to grow fiat active users 
  • Stay top on the local users, communities feedbacks and competitors Insights to optimize product offering, marketing, and operation strategies
  • Lead local fiat growth and other business development activities, exploring collaboration opportunities with local fiat partners, blockchain/crypto communities, associations to expand fiat awareness in the global market
  • Monitor and analyse data to discover anomalies and trends that might be relevant to technical issues or potential areas to improve growth

Requirements

  • Bachelor degree or above, prefer majoring in finance/International Business, and have 1 - 3 years experience in payment industry or relevant fields
  • Payment Experience with LatAm local channels 
  • Previous operational experience with banking/wallet channels will be a plusInterested in Cryptocurrencies, Blockchain and trading or finance/banking/payments industry
  • Attention to detail with excellent communication skills and patience
  • Data-savvy, understand basic metrics of operations
  • Ability to troubleshoot and discover answers quickly and effectively
  • Capable of working under pressure
  • Cooperative with strong team spirit and a willingness to motivate colleagues on the Customer Support Team
  • Fluent in English and Spanish or Portuguese
Working at Binance• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry• Fast moving, challenging and unique business problems• International work environment and flat organisation• Great career development opportunities in a growing company• Possibility for relocation and international transfers mid-career• Competitive salary• Flexible working hours, Casual work attire
Job region(s): South America
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