User Operations Specialist (Fan Token)


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Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume

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Binance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money.
Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution that is changing the world?
Our Fan Token team in Binance is one of the most unique, fun and dynamic group of people.
With many exciting projects lined up, we are expanding and looking for talents with experience in user operations to be part of this exciting growth.
Apply with us now if you want to be part of a revolutionary industry!

Job Responsibilities:

  • Deliver above and beyond operational excellence on related projects, in line with the Business Development team and Product team to identify opportunities in user growth and in product conversion
  • Drive onsite user growth funnel from acquisition, retention, and conversion,  identify the key bottleneck, design operation strategy, and execute to the last mile
  • Working closely with the Community Manager in organizing online and offline events and meet-ups and ensure the smooth operation of our online communities
  • Understand the dynamics of the industry, guide and enhance the user readership and following rate through content planning and other means

Job Requirements:

  • 3+ years of experience in user operations, operation management, community management, e-commerce background is desirable  
  • Knowledge of user acquisition, lifecycle management, and gamification is desirable
  • Knowledge in Crypto and E-Sports is highly preferred
  • User insight and modelling skills with strong business acumen
  • Familiarity with popular social media platforms - Telegram, Reddit, etc.
  • Strong understanding of cryptocurrency/blockchain-related terminologies and trends and a strong interest in new things
  • Fluency in English is a must
  • Be able to work flexible and stretched hours to interact with the communities and partners
Please visit our Fan Token page to learn more:
Working at Binance• Do something meaningful; Be a part of the future of finance technology and the no.1 company in the industry• Fast moving, challenging and unique business problems• International work environment and flat organisation• Great career development opportunities in a growing company• Possibility for relocation and international transfers mid-career• Competitive salary• Flexible working hours, Casual work attire

Tags: Blockchain E-commerce

Perks/benefits: Career development Competitive pay Flat hierarchy Flex hours Relocation support Team events

Region: Asia/Pacific
Job stats:  1  0  0
Category: Operations Jobs

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