VP, Sales

Remote

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Amwell

Telemedicine services for health systems, health plans, employers, and physicians. Improving patient outcomes through live video visits with board-certified doctors.

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Company Description

Amwell is a leading telehealth platform in the United States and globally, connecting and enabling providers, insurers, patients, and innovators to deliver greater access to more affordable, higher quality care. Amwell believes that digital care delivery will transform healthcare. We offer a single, comprehensive platform to support all telehealth needs from urgent to acute and post-acute care, as well as chronic care management and healthy living. With over a decade of experience, Amwell powers telehealth solutions for over 240 health systems comprised of 2,000 hospitals and 55 health plan partners with over 36,000 employers, covering over 150 million lives.

Brief Overview:

The Vice President, Sales (‘VP’) is an experienced, highly collaborative, and enthusiastic individual who leads Amwell’s commercial growth teams in both the health plans and health systems space.  This role will have direct responsibility and accountability for new client acquisition, revenue generation, optimizing telehealth enrollments and the financial performance of the overall book of business with large health delivery/hospital systems. The successful incumbent will bring an entrepreneurial spirit, a proven track record of business development along with business acumen in the technology industry and will play a critical role in bringing Amwell’s vison to life. The VP will be a self-motivated healthcare executive with a keen sense of the Amwell value proposition that can grow the business while effectively navigating the complexities of this customer market.

Working directly with the SVP, Head of Customer Solutions, this person will contribute to developing Amwell’s go-to-market strategy for the commercial business.  The VP will have a strategic view of the health plans and systems marketplace, be able to analyze opportunities and successfully manage the growth of this segment.  The VP will be directly responsible for leadership oversight of the Provider, Payer & Virtual Sales organizations, including both managers and individual contributors.  The incumbent will have responsibility for the successful execution of developing business and achieving the Company’s revenue goals while working collaboratively with internal business partners.

Specifically, the VP, Sales will:

Core Responsibilities:

  • Build strategic and trust-based client relationships resulting in new business acquisition across the US marketplace.
  • Create a culture of success though mentoring, building and growing a sales team, while building competency for scale.
  • Excellent communicator — can inspire, motivate, support and lead staff; contribute to becoming known as an employer of choice and a sales force that attracts top sales people
  • Superb interpersonal, public presentation, written and communication skills.
  • Can develop and manage multi-million-dollar sales opportunities.
  • Strategic acumen to appropriately segment the market, determining the ideal go-to-market approach.
  • Monitor the marketplace and analyze opportunities, providing competitive analysis, strategies, and tactics.
  • Increase sales velocity through improved targeting, activity, or win rates to exponentially increase the number of new accounts won annually.
  • Deep experience with forecasting/pipeline management (process and methodology to accurately forecast), preferably with SalesForce.com.
  • Manage customer expectations and contribute to a high level of customer satisfaction
  • Define sales processes that drive desired sales outcomes and identify improvements where and when required
  • Collaborate with key partners to establish successful support, channel and partner programs
  • Manage key customer relationships and participate in closing strategic opportunities
  • Travel for in-person meetings with customers and partners and to develop key relationships

Qualifications:

  • Proven commercial and business development healthcare executive with a demonstrated track record of success and at least 10 years of broad-based, progressive experience; prior experience working with technology products required; telehealth experience preferred
  • Minimum 5-7 years of management experience, preferably overseeing people leaders
  • Deep experience of both healthcare and technology industries
  • Remains current on market/competitor trends in the telehealth industry
  • BS Degree required; Master’s preferred
  • Outstanding communication and interpersonal skills and the ability to quickly establish credibility and rapport with a broad set of executives and constituencies.
  • Executive presence - comfortable and credible interfacing with the “C-suite”.
  • Excellent managerial track record – building highly functioning teams
  • Comfortable dealing with and managing in an extremely fluid, fast-paced environment
  • Excellent presentation skills

Additional information

Working at Amwell

Amwell is changing how care is delivered through online and mobile technology. We strive to make the hard work of healthcare look easy. To make this a reality, we look for people with a fast-paced, mission-driven mentality. We’re a culture that prides itself on quality, efficiency, smarts, initiative, creative thinking, and a strong work ethic. 

Our Core Values include One Team, Customer First, and Deliver Awesome. Customer First and Deliver Awesome are all about our product and services and how we strive to serve. As part of One Team, we operate the Amwell Cares program, which brings needed assistance to our communities, whether that be free healthcare for the underserved or for people affected by natural disasters, support for equality, honoring doctors and nurses, or annual Amwell-matched donations to food banks. Amwell aims to be a force for good for our employees, our clients, and our communities.

Amwell cares deeply about and supports Diversity, Equity, and Inclusion. These initiatives are highlighted and reflected within our Three DE&I Pillars - our Workplace, our Workforce, and our community.

Amwell is a "virtual first" workplace, which means you can work from anywhere, coming together physically for ideation, collaboration, and client meetings. We enable our employees with the tools, resources, and opportunities to do their jobs effectively wherever they are!  Amwell has collaboration spaces in Boston, Tysons Corner, Portland, Woodland Hills, and Seattle.

  • Unlimited Personal Time Off (Vacation time)
  • 401K match
  • Competitive healthcare, dental and vision insurance plans
Job region(s): Worldwide/Anywhere
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