Senior Product Manager, User Growth

United States - Remote

Full Time Senior-level / Expert
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Knock

We’re making homeownership simple and certain, so you can experience more of the highs and less of the lows.

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Knock is on a mission to make homeownership simple and certain. Whether you are a homeowner looking to buy a new home before selling your current home or a first-time buyer, Knock offers fully digital end-to-end solutions that bring certainty, convenience and cost-savings to the often stressful and complicated process of homeownership. The Knock Home Swap™ empowers a customer to buy their new dream home before selling their old one. Knock GO™ (Guaranteed Offer) provides homebuyers with the best features of a cash offer in a competitive home loan to win the home they want without paying more. 

Launched in 2015 by founding team members of Trulia.com, Knock has raised more than $600 million in debt and equity from top-tier investors, including RRE Ventures, Foundry Group, Redpoint, Greycroft, Corazon Capital, Correlation Ventures, Great Oaks Venture Capital and FJ Labs. The National Association of Realtors®, through its investment arm Second Century Ventures, is a strategic investor in Knock, giving its 1.5 million members the ability to market Knock's homeownership solutions to their clients. Knock currently operates in 72 markets nationwide and plans to be in over 100 markets by 2023.

Enjoying Life & Making an Impact
  • Knock offers a 100% remote work culture 
  • 100% employee covered medical, dental, & vision premiums for full time employees
  • Unlimited PTO (2 week min. is highly encouraged) for full time employees 
  • $1,000 annually for professional development
  • At least 6 weeks paid parental leave for full time employees
  • Life, AD&D and Disability insurance for full time employees
  • 401K (noncontributory by Knock) for all employees
  • $75 monthly allowance for health & wellness
  • Up to $400 monthly for a co-working space for eligible employees
  • $75 cell phone reimbursement for eligible employees 
  • $50 monthly home internet allowance
  • $2,500 referral bonus for eligible employees

 

Our Product team advocates for our users and our business. We use data, research, strategy, and user empathy to guide cross-functional teams toward a common goal, balancing multiple perspectives and empower our teams to do great work. 

At Knock, we have fun, we move fast, we celebrate & support our fellow teammates, and we live by our POPSICLE values.

In this position, you will be responsible for creating the growth testing roadmap and reporting on its success. This roadmap will be key to hitting Knock's financial goals and fundamental to the success of the business. 

Skills and experience you have:

  • Built and managed product-led growth experiences for communities of professionals 
  • Ability to take a newly formed growth team and create and implement testing cadence, philosophy, and roadmap with the goal of running 5-10 concurrent tests a month 
  • Experience with optimizing conversion funnels, A/B testing/analysis, user onboarding and referral incentives
  • Experience with understanding of statistical significance, p-values, and power, with the ability to communicate this understanding to other teammates. 
  • A track record of full-cycle product management - research, data analysis, road mapping, goal setting, specifications writing, managing project execution, experiment planning, and defining product roll-out strategy
  • Worked in and comfortable with distributed/remote domestic teams
  • Excellent written and verbal communication skills
  • Proven ability to collaborate with cross-functional stakeholders to get buy-in and drive support for new ideas, products, and process in a highly collaborative environment

Who you are:

  • Customer obsessed, have empathy for the user, can identify their pain points and opportunities for Knock
  • Curious, analytics/data-driven, can analyze and use data to inform decisions
  • Resourceful and loves working in a fast-paced startup environment
  • Highly collaborative and able to manage stakeholders up, down and cross-functionally
  • Hands-on, can synthesize user needs into product priorities, roadmap plans, and detailed specifications
  • An advocate, seeks opportunities to communicate product plans, goals, features, and benefits to internal stakeholders, partners, and customers
  • Highly organized and have exceptional attention to detail
  We are proud to be a remote, distributed company with employees across 40 states and counting. This is an amazing opportunity to be an integral part of building a multi-billion dollar consumer brand in an industry that is long overdue for a new way of doing things. You will be working with a passionate team that is disrupting the status quo.   Knock, and its subsidiaries, are committed to creating a diverse, inclusive, and equitable environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Please no recruitment firm or agency inquiries, you will not receive a reply from us.
This position is in the continental United States.
PDF is our preferred format for resumes and any other attachments. Thank you!
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Job region(s): North America
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