Director of Merchandising and Category Management- Produce


Full Time Executive-level / Director
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Imperfect Foods

Imperfect Foods delivers sustainable, affordable groceries. Shop produce, groceries, and snacks in the Bay Area, Los Angeles, Portland, Seattle, Midwest, East Coast, Southwest, and South. Coming soon to the Southeast.

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About Imperfect
Imperfect Foods was founded in 2015 with a mission to reduce food waste and build a better food system for everyone. We offer imperfect (yet delicious) produce, affordable pantry items, and quality meat and dairy. Our customers can get the healthy, seasonal produce they want alongside the grocery staples they rely on, without having to compromise their budget or values. We’re proving that doing the right thing for the planet doesn’t have to cost more, and that shopping for quality ingredients can support the people and resources that it takes to grow our favorite foods.
We're headquartered in San Francisco with operations all over the country!
Please consider completing the optional Diversity, Equity, and Inclusion (DEI) survey below. Doing so will help keep us accountable for the DEI commitments we have made as a company. By choosing to disclose elements of your identity, you are informing us about our candidate pool and the ways we can continue to improve making Imperfect Foods an inclusive company for everyone. Responses will in no way affect your candidacy for the position you apply for.  Information collected will be kept secure and confidential and will be used solely to evaluate our DEI efforts. We thank you in advance for helping us to become a better company for people of all backgrounds.
About the Role: The Director of Merchandising and Category Management is responsible for leading and running the Category Management and Inventory Management of all produce (Organic and Conventional) across all Fulfillment Centers. The right person for this role will deliver the right innovative and quality produce at the right price. Meanwhile ensuring profitability and growth so that we are the “first and favorite” grocery shop for the majority of our customers.


  • Develop and implement a competitive produce category strategy with the most growth that meets our pricing, margin metrics, and financial goals
  • Work with senior management to establish forecast and ongoing course corrections
  • Role-model a culture of innovation that brings unique products and “imperfection” stories to our customers resulting in higher customer retention and brand love (NPS)
  • Meet key metrics for subscription revenue/box and margin
  • Ensure that produce pricing aligns with brand tenants and are competitive against target markets
  • Work with operations, finance, and logistics teams to minimize customer shorts
  • Identify any key trends in demand and work with the Category Management team to source identified items along with regular category reviews to identify gaps
  • Develop analysis needed to understand and explain performance against key metrics
  • Identify and ensure best practices for Merchandising across all pack centers
  • Work with the leadership team to develop and enhance business and technical systems to maximize our business opportunities
  • Work with the creative team to optimize our storytelling and design systems 

Skills and Qualifications:

  • 15+ years of experience working in the food industry, with at least 5 years of produce experience
  • Merchandising, Procurement, or Category Management experience desired
  • Experience with retailers and direct suppliers preferred
  • Understanding of e-commerce and curating product assortments
  • Experience with a fast-growing company or start-up
  • Ability to analyze sales trends, pricing, and margins
  • Proficient with excel or Google sheets
  • Proven experience working with ERP, WMS, and Inventory systems

About You:

  • You know food, love food, talk about food, post about food...
  • You’re customer-obsessed; you have strong views on what makes customers happy
  • You love negotiating with suppliers and getting outstanding deals and innovative product
  • Proven strength mentoring people and building high-performance teams
  • Highly collaborative
  • Eager to roll up your sleeves and perform tasks at any level
  • Able to position and communicate sophisticated ideas simply and practically
  • Strongly favors facts and analysis to inform decision-making
  • Passionate about improving the sustainability and social responsibility of our business
  • You’re passionate about our mission to eliminate food waste and create a better food system for all

Details of the Position:

  • Full-time/ exempt position reporting to the Head of Merchandising
  • This is a remote position based within the United States
  • Salary and employee stock options commensurate with experience
  • Competitive benefits package including health, dental, vision, 401k with company matching, PTO, paid parental leave, and recurring credit towards your Imperfect account
  • Domestic travel required
Imperfect's commitment to DEIImperfect Foods is steadfast in its commitment to being an actively anti-racist company.We understand that it is necessary to take ownership and accountability for building an equitable workplace where all members of our organization can truly belong. It is our responsibility to ensure that every department at every level of our business reflects the diversity of the world we live in. We aim to achieve this through our hiring practices and by championing Diversity, Equity, and Inclusion (DEI) programming that fosters a supportive work environment where everyone can thrive and have connections across teams.
DEI programming is available for all employees and we highly encourage staff participation. It is only with everyone’s unique perspectives, experiences, and beliefs that we can help shape a culture of belonging and create an environment where all Imperfectionists are celebrated.
U.S. E-Verify Notice: Imperfect Foods participates in E-Verify in the United States. Imperfect will provide the U.S. Social Security Administration (SSA) and, if necessary, the U.S. Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
COVID update for on-site employees: All Imperfect Foods employees must be fully vaccinated to be on-site or at company functions. For roles that require an employee to be on-site to fulfill their job functions: job offers are contingent on providing proof of vaccination (e.g., a copy of a vaccine card or other similar official document confirming vaccination status).
Job region(s): Worldwide/Anywhere
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