Product Manager - Safety EU (Remote)

Denmark - Copenhagen

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Veeva Systems

Veeva Systems Inc. is a leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, Veeva has more than 750 customers, ranging from the world's largest pharmaceutical...

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Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation, you will also work for a company focused on making a positive impact on its customers, employees, and communities.
The Role
Veeva is looking for a high-energy, passionate individual with experience in enterprise product management or consulting to drive our Vault Safety products in Europe. This is a critical position that will help support our EU customers and field teams. 
You will be focused on working across three main areas:
Product: Be the product evangelist and serve as the subject matter expert for Vault Safety products in Europe. This includes identifying new product capabilities through customer discussions, configuration of existing features, as well as the ability to present product roadmaps to internal and external stakeholders
Customer Success: Share best practices, be a customer advocate and work with our customer success teams to ensure success with our Safety products in Europe
Pre-Sales and Post-Sales Support: Participate in pre-sales activities such as RFPs and assisting services for key project implementations
You must be adept at both in-the-details product execution and confident in working directly with customers and presenting at user forums and conferences.  As the first product manager for Vault Safety in Europe, you will be a key component to the success of these products in Europe.    

What You’ll Do

  • Be the product evangelist. Become the subject matter expert for internal audiences and external customers.
  • Drive the product in Europe. Collect and synthesize EU regional input from customers, prospects, partners, executives, sales, services and provide this to app product teams to ensure product fit for the EU market
  • Keep on top of the latest European pharmacovigilance trends and distill them into your products.  
  • Build relationships with EU customers during implementation and post deployment and be a trusted partner for feedback and roadmap education
  • Educate and provide support to customers and internal field teams on the product(s) and future roadmap through written materials, demonstrations, and articulation of best practices in how to best use Vault to solve business problems

Requirements

  • 3+ years enterprise application experience with a highly configurable, metadata-based system / platform in a Product Management / Life Sciences software consulting or comparable role
  • Working knowledge of pharmacovigilance processes and procedures
  • Experience in researching and understanding client and market requirements to drive short and long-term product direction
  • Ability to work collaboratively with colleagues and staff to create a results-driven, team-oriented environment with little direct supervision
  • Experience fostering close relationships with customers and internal teams 
  • Strong verbal, written and formal presentation skills
  • A strong sense of professional ethics
  • Based in Europe and English speaking
  • Willingness to travel to customer sites when required for onsite meetings, and 3 times a year to Veeva HQ in Pleasanton, California

Nice to Have

  • Multilingual
  • Some exposure to with Life Sciences, Pharmacovigilance (Drug Safety), Regulatory or eClinical products
  • Experience with EMA Pharmacovigilance (Drug Safety) Regulatory Landscape
  • Knowledge of software validation processes and requirements

Perks & Benefits

  • Allocations for continuous learning & development
  • Health & wellness programs
#LI-Remote
Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.
Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.
Job region(s): Europe
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