Manager/Associate Director, Commercial Operations - Lab Network

Remote/Boston, MA

Full Time Mid-level / Intermediate
Apply now Apply later

Ginkgo Bioworks is a publicly traded (NYSE: $DNA), high-growth biotechnology company based in Boston’s Seaport District, that is redesigning the living world to solve some of the globe’s growing challenges in health, energy, food, material, and more. Our mission to “make biology easier to engineer” is poised to disrupt multiple industries by leveraging our innovative data, automation, and scale capabilities in biological engineering.
In response to the global COVID-19 pandemic, we have launched a new service: Concentric by Ginkgo. We firmly believe that testing is an essential requirement to re-open the economy as quickly and safely as possible. Concentric is the largest provider of K-12 COVID-19 testing. We currently run state-level K-12 testing programs in more than 10 states and some of the nation’s largest school districts. To date, Concentric has sequenced more than 10,000 samples from a variety of sample types, in support of public health. As Manager/Associate Director, Commercial Operations - Lab Network, your role will be integral to the continued success of Concentric by Ginkgo and our biosecurity efforts.
Please note: This position can be primarily remote/residence-based, but is expected to report onsite to our Boston offices on occasion, for an estimated 20% of the time for this role.


  • Coordinate on-boarding of new lab vendors and on-going operations of the Concentric laboratory vendor network 
  • Design laboratory validation panels and collection material qualifications; evaluate laboratory data against performance acceptance criteria
  • Work with internal teams such as Delivery Operations and Compliance to ensure on-going vendor laboratory technical and operational performance; collaborate with vendor laboratories on corrective action needs
  • Represent Concentric by Ginkgo in vendor laboratory contract discussions and on-going alliance management
  • Coordinate with internal teams to launch new product offerings supported by vendor laboratories
  • Adapt approaches as needed to meet technical, regulatory, and business needs based on modality, location, and client needs

Minimum Requirements

  • Bachelor’s degree in molecular biology, analytical chemistry, or related field, with at least 7 years of industrial experience; or PhD with at least 2 years of industrial experience
  • Industrial experience within a clinical/bioanalytical laboratory environment and/or managing vendor laboratories
  • Analytical experience with qPCR, sequencing, or related analytical techniques, and experience with method validation in CLIA environment, or similar
  • Experience with contract management, negotiations, and/or alliance management
  • Exceptional written and verbal communication skills, with a proven track record of effectively conveying information between cross-functional teams
  • Process and relationship-oriented mindset, with acute attention to detail and the ability to evolve operations in a collaborative manner to meet changing business needs
  • High level of comfort in a fast-paced environment

Preferred Capabilities and Experience

  • Experience with international markets is a plus
To learn more about Ginkgo, check out some recent press:What is it really like to take your company public via a SPAC? One Boston biotech shares its journey (Fortune)Ginkgo Bioworks resizes the definition of going big in biotech, raising $2.5B in a record SPAC deal that weighs in with a whopping $15B-plus valuation (Endpoints News)Ginkgo Bioworks CEO on scaling up Covid-19 testing: ‘If we try, we can win’ (CNBC)Ginkgo raises $70 million to ramp up COVID-19 testing for employers, universities (Boston Globe)Ginkgo Bioworks Redirects Its Biotech Platform to Coronavirus (Wall Street Journal)Ginkgo Bioworks Provides Support on Process Optimization to Moderna for COVID-19 Response (PRNewswire)The Life Factory: Synthetic Organisms From This $1.4 Billion Startup Will Revolutionize Manufacturing (Forbes)Synthetic Bio Pioneer Ginkgo Raises $290 Million in New Funding (Bloomberg)Ginkgo Bioworks raises $350 million fund for biotech spinouts (Reuters)Can This Company Convince You to Love GMOs? (The Atlantic)
We also feel that it’s important to point out the obvious here – there’s a serious lack of diversity in our industry, and that needs to change. Our goal is to help drive that change. Ginkgo is deeply committed to diversity, equity, and inclusion in all of its practices, especially when it comes to growing our team. Our culture promotes inclusion and embraces how rewarding it is to work with people from all walks of life.  
We’re developing a powerful biological engineering platform, so we must remain mindful of the many ways our technology can – and will – impact people around the world. We care about how our platform is used, and having a diverse team to build it gives us the best chance that it’s something we’ll be proud of as it continues to grow. Therefore, it’s critical that we incorporate the diverse voices and visions of all those who play a role in the future of biology.
It is the policy of Ginkgo Bioworks to provide equal employment opportunities to all employees and employment applicants.
Job perks/benefits: Startup environment
Job region(s): North America
Job stats:  1  0  0

Explore more Remote Work and WFH career opportunities