Enterprise Sales Engineering Manager

Remote US

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Gong.io

Learn how sales leaders use Revenue Intelligence to skyrocket rep success and win more deals. Voted #1 by revenue professionals like you. Book a demo.

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Gong unlocks reality to help people and companies reach their full potential. The patented Gong Revenue Intelligence Platform™ empowers customer-facing teams to take advantage of their most valuable assets – customer interactions, which the Gong platform automatically captures and analyzes. Gong then delivers insights at scale, empowering revenue and go-to-market teams to determine the best actions for winning outcomes. Thousands of innovative companies like Morningstar Inc., Paychex, LinkedIn, Shopify, Slack, SproutSocial, Twilio, and Zillow trust Gong to power their customer reality.  Gong is an award winning company and was recognized on the Inc 5000 (#99), Forbes Cloud 100 (#28), LinkedIn Top Start Ups (#2), and Great Places to Work lists in 2021.
As the Enterprise Sales Engineering leader, you will build a team of Gong experts who will be paramount in the success of our customers, and our sales and customer success teams.  You will get the opportunity to: 
1.   Build a sales engineering team from scratch leveraging your learning from past teams to build it right the first time2.   Partner closely with Sales, Product Marketing, Product Management, Engineering, and Customer Success to ensure customer happiness3.   Improves process and eliminate bottlenecks by working cross functionally in order to get deals across the line4.   Be involved in conversations with our most strategic customers5.   Have a seat at the table on the ground floor of a wildly successful growing company

RESPONSIBILITIES

  • Build a team of Gong experts who thoroughly understand Gong - including its design and implementation - in order to explain the technology to all types of users
  • Build and refine processes to eliminate bottlenecks and make teams more efficient
  • Own the demo environment and help our sales team learn to articulate the deeper value of Gong
  • Identify and make recommendations for improvement in the areas of Process, Efficiency and Productivity

QUALIFICATIONS

  • 1-3 years-experience building and managing high performing sales engineering teams
  • Demonstrated ability leading a customer facing team — strong people management, mentoring, coaching and development experience
  • Have built a successful team from ground up and be ready to roll up your sleeves and do it again
  • You know your way around data — understanding of APIs, web-hooks, file transfer protocols, and security practices
  • Proven track record of success
  • High level of business acumen and understanding of how revenue leaders think

PERKS & BENEFITS

  • We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs.
  • For most plans, Gong pays 100% of the premiums for employees and 50% of premiums for dependents. 
  • 401K program to help you invest in your future.
  • Education & learning stipend for personal growth and development.
  • Flexible vacation time to promote a healthy work-life blend.
  • Paid parental leave to support you and your family.
  • Company-wide recharge days each quarter.
  • Work from home stipend to help you succeed in a remote environment
Gong is an equal opportunity employer. We believe that diversity is integral to our success, and do not discriminate based on race, color, religion, age, or any other basis protected by law.
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Job region(s): North America
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