Instructional Designer

Remote- USA

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BlueCat Networks
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Posted 6 days ago

Have you heard of BlueCat?
We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Adaptive DNS. We harness the power of DNS to provide secure, centralized network infrastructure to some of the world’s biggest brands and enterprises like Facebook, Apple, Dell, and SAP so that employees can access the computing resources they need, when they need it. After years of experience, we moved into the security market, leveraging that goldmine of DNS data to help organizations protect their internal networks. Right now you’re thinking ‘Great, so why is that interesting to me?’ Here’s why: BlueCat occupies an incredibly strategic and valuable real estate on corporate networks – the ‘first step’ taken when any device, application or service connects to a network. We literally own the intersection of digital business and cybersecurity – and that translates into incalculable opportunities for innovation and growth. 
As an integral member of the BlueCat Training Team, this role creates and maintains external and internal educational material with a focus on on-demand and instructor-led content. The Digital Instructional Designer is responsible for designing and developing training materials, including PowerPoint presentations, technical labs, elearning modules, and animated videos, as well as, accompanying exercises, assessment, and reinforcement activities within our Learning Management System.
This role will work closely with other members of the Training Team to develop highly technical and engaging learning experiences, primarily using the Adobe Creative Cloud and Articulate Storyline. After on boarding, the successful candidate will be able to use our software products at a basic level to help their understanding of product features where appropriate. An intermediate degree of technical aptitude will be required for this role. The successful candidate will be comfortable building educational material on technical topics through research and collaboration with subject matter experts to bring the relevant information to life in a clear and concise manner, knowing when to stay broad and when to go deep. The team has just begun overhauling and replacing our existing library of content with a micro-learning format, providing the role with an immense amount of opportunity to shape their own success and the success of the program, as well as providing the freedom to express themselves creatively across a variety of technical topics. Ultimately, we are looking for an effective communicator, a self-starter, and a team player who enjoys creating educational material using the Adobe Creative Cloud on a broad range of technical subjects. Key Responsibilities:·        Work with internal subject matter experts to obtain an in-depth understanding of learning topics to inform content development.·        Produce high-quality educational material that meets applicable standards and is appropriate for its intended audience.·        Build labs in VMware that give students the ability to practice the skills acquired in class·        Create tutorials that provide engineering teams with the knowledge and skills needed to work with our applications.·        Edit or standardize material prepared by other Training Team members.·        Review published materials and recommend revisions or changes in scope, format, content, and methods of development.·        Participate in cross-training sessions with the Training Team to help further professional development across the entire Training Team.·        Work in an agile development environment and be able to gather information for a content development assignment from a variety of sources, including Product/Engineering, Customer Success and Field Teams, as well as other varied resources across the company. Requirements:·        Strong technical aptitude and familiarity with the Adobe Creative Cloud, specifically for creating effective educational video content. This may include After Effects, Premiere, Illustrator, and Photoshop, as well as any other tools which increase workflow velocity or overall content quality.·        Proven working experience in designing instructional materials for adult learners·        Experience delivering high-quality educational material covering technical and/or abstract concepts·        Experience developing video or eLearning content using a fast-paced agile process·        Able to quickly grasp complex technical concepts and make them easily understandable in text, pictures, animation, or video·        Highly motivated, with the drive to improve existing deliverables, initiate new actions in line with business objectives, and deliver results often under tight deadlines·        Able to use strong judgment and decision-making skills in ambiguous situations and recommend appropriate actions·        Solid understanding of networking, virtualization, Linux, and programming, or an aptitude to learn these technologies·        Quick learner with an aptitude for learning new applications  BlueCat’s core values are:Curiosity - We care and inquire about the challenges and needs of our customers.Clarity - We keep communication crisp, clear, and responsive.Collaboration - We win with each other, never alone.Transparency - We ensure all relevant information is available – no questions are off limits.Ownership - We are responsible and accountable for getting things done.  What you’ll get from us: Fast growth for BlueCat means fast growth for you! With the world’s biggest and hottest logos as our clients, we are a well-established business that still operates with the fun culture of a start-up. We get to work hard and still have all the fun without all the risk! Experienced leaders make sure we keep going to the moon and beyond. While we’re growing together, we’ll have your back with solid compensation/bonuses, education budgets, record breaking sales quarters, team and company socials, choice of hardware, flexible hours, hackathons, and a company culture that values curiosity, clarity, collaboration, transparency and ownership.  Joining BlueCat means you’ll be joining a company that’s been certified as a Great Place to Work for the fifth year in a row! In addition to that, we’ve been included in the 2020 lists for the Best Workplaces for Inclusion and Best Workplaces for Women. If you’re as excited about the future of our company as we are, we would love to hear from you! Accommodations will be provided throughout the recruitment, hiring and employment process in accordance with the AODA and the Ontario Human Rights Code.
Job tags: Animation Customer success Cybersecurity Hackathons Linux Powerpoint Research SAP Security Training