IT Asset Management Engineer

Remote - Atlanta, GA Area

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Opendoor

Opendoor is the new way to sell your home. Skip the hassle of listing, showings and months of stress, and close on your own timeline. Get a free offer today!

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About Opendoor:  Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one.  So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy -- we have a place for you. Real estate is broken. Come help us fix it.
As a member of IT Engineering, your focus will be to ensure that Opendoor’s corporate IT assets are effectively tracked and maintained. This role is responsible for leading implementation of policies, processes, monitoring, and automation. To achieve this, frequent partnering with both other IT Engineers and IT Technicians will be needed to meet goals for inventory accuracy and configuration standards.The work involves longer-term projects, making changes after hours when needed, on-call duties, privileged access to systems, interacting with vendors, strong judgment, and being resourceful. It also involves things like mentoring other IT Engineers and IT Technicians, opportunities for growth and company-wide impact, a little travel when needed, and work flexibility. We work proactively, strive to find the best answers, and believe collaboration is critical for team success.
As an IT Asset Management Engineer, you will:
• Serve as an endpoint configuration resource (macOS, iOS, and Windows) and drive our implementations forward in partnership with the broader IT team.• Deploy software, manage settings, and implement security controls on Opendoor’s hardware assets.• Develop guidelines for and implement monitoring to track key metrics related to our hardware and software assets.• Maintain records for all hardware and software assets within the organization related to IT, conducting audits and working with IT Support to keep the inventory database up to date.• Manage application catalog.• Troubleshoot escalated issues related to hardware and software.• Develop and document plans for hardware asset management (e.g. onboarding, replacement, repair, refreshes, and disposal).• Perform hardware and software validation prior to major changes.We're looking for teammates who have:• Bachelor’s degree plus a minimum of four years experience or eight years of work experience preferred. • Minimum 2 years experience managing software and hardware assets for a technology startup or other fast paced environment.• As Opendoor is primarily an Apple shop, strong experience with Macs is required.• Expertise in MDM/EMM/UEM tools such as Jamf, SCCM, Microsoft Endpoint Manager (Intune), Workspace ONE (AirWatch). • Extremely detail oriented and organized.• Able to manage multiple and concurrent vendors and projects.

More About Us:Want to learn more about us and how we are revolutionizing the home buying and selling process? Learn more about us on our website, check out our profile on The Muse to learn more about our culture from our team members, or read our blog posts to hear about the work we are doing.
We Offer the Following Benefits and Perks:- Full medical, dental, and vision with optional 85% coverage for dependents- Flexible vacation policy- Generous parental leave- Paid time off to volunteerPlease note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor Values Openness:Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.
Job region(s): North America
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