Senior Product Manager

Remote, UK

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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 
At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.
Our culture & values
We’d describe our culture as human, friendly, engaging, supportive, agile and super collaborative.
At Xero, our values underpin everything we do: from the way we work to how we design and deliver our customers. We have five values we adhere to: we strive to connect as humans, to take ownership of our work, to work as great teams, to challenge ourselves to do our best, and to create beautiful experiences. They are an integral part of our brand and resonate outside Xero through to our ecosystem and ultimately our customers.
We have the foundations of a remote-first culture that allows our Product, Design, and Technology team to be spread across the UK and still be productive while enabling a good work/life balance.
The Role:
As the Senior Product Manager, you will provide strategic, commercial, and technical oversight across your product to ensure alignment with overall Xero strategy and customer requirements. This product will help support small businesses to become more efficient everyday and empower the community around them.

You will have the opportunity to

  • Own the vision and strategy for a complex product that touches small business owners, their advisors and their employees
  • Drive commercial success through methodical validation of a customer-focused product roadmap
  • Drive your team to execute on your strategy by maintaining a rolling 12 month roadmap, derived from real data & market insight, inclusive ideation processes and robust product discovery methodologies
  • Collaborate with Product Strategy and your stakeholder community to develop and maintain a tangible product strategy outlining desired outcomes and ambitions for the year
  • Partner with Global Product Marketing to create clear value propositions based on understanding the market landscape for payroll, customers, competitors, regulatory & technology trends, areas of opportunity and our service design blueprint
  • Help small business owners remain compliant with all relevant legislation, creating customer delight and market opportunity from legislative needs
  • Oversee the ongoing lifecycle management of your product in market, partnering with Global Product Marketing, GTM teams, Customer Analytics and Finance to ensure that the commercial success of your portfolio is being actively managed
  • Develop an energetic team of Xeros, ensuring they experience personal growth and have fulfilling careers

In order to be successful in this role, you will have

  • Strong experience as a Senior Product Manager leading a complex B2B solution
  • Excellent strategic capabilities and commercial awareness, proven through business outcomes
  • The ability to build effective relationships and influence across all levels of the business leveraging excellent stakeholder management, open communication style and interpersonal skills
  • Demonstrable experience collaborating with a diverse stakeholder group to realise commercial outcomes
  • Experience solving real customer needs through robust product discovery methodologies
  • A passion for building quality products that customers love and a deep understanding of design thinking and performance analytics
  • Proven success managing the full product lifecycle
Why Xero?
At Xero we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package with benefits that support a range of lifestyle choices and requirements  and the opportunity to participate in Xero’s success through our Long Term Incentive scheme. Xero has rapidly expanding offices in London, Milton Keynes and Manchester and our work environment encourages continuous improvement and career development. 
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a Stonewall Diversity Champion, and Disability Confident committed. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.
Job region(s): Europe
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