Compliance Generalist (Remote)

San Francisco Bay Area

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At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped, we’ve been included on Forbes’ “Next Billion-Dollar Startup” list and are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward. 
We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients.
We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together.

What You'll Be Doing:

  • Report to the Head of Compliance to develop and implement compliance policies and procedures
  • Assist in the development and provision of compliance training to employees and other pertinent individuals (i.e. independent contractors, consultants, etc.)
  • Develop training reports utilized to ensure adherence to training requirements
  • Assist in the implementation and coordination of compliance monitoring and auditing processes, including but not limited to, conducting/managing audits, analyzing results, identifying deficiencies, developing reports, and formulating recommendations for corrective action
  • Maintain logs of inquiries and track research and disposition of compliance issues raised by management, employees, business partners and third-party consultants
  • Coordinate, assist, or conduct compliance investigations, as required
  • Assist with reporting to governmental agencies in accordance with company policies and procedures
  • Act as compliance liaison and expert for regulatory inquiries, including but not limited to, responding to inquiries in a timely manner, coordinating responses across multiple departments, as applicable, and conducting follow up on previously submitted responses, if necessary
  • Develop and prepare reports on the status of compliance activities
  • Maintain and oversee compliance department shared drive, databases, general email inbox and other tracking mechanisms, as needed
  • Adhere to all company policies and procedures
  • Perform other duties as assigned

What You'll Need:

  • Minimum 2 years relevant experience managing complex, multi-stakeholder projects at a healthcare/ technology company
  • Familiarity with privacy laws, including HIPAA, CCPA/CPRA and GDPR, and a willingness to keep learning
  • Strong organizational, coordination, multi-tasking, and process improvement capabilities
  • You're able to manage proactive projects while accommodating reactive requests from internal customers
  • Exceptional verbal and written communication and documentation skills. Proven ability to interact and effectively communicate with individuals across business functions with technical and non-technical backgrounds
  • A passion for championing customer privacy and an understanding that there are customers behind every datapoint who deserve a private, secure organization to entrust with their information
  • Self-motivated, reliable team-player that thrives in a fast-paced, complex work explore environment
  • Sense of urgency to respond and support team members, clients and patients
  • An attention to detail, as a technology company has many nodes through which data may pass and must be secured.
Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job region(s): North America
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