Privacy Program Manager (Remote)

San Francisco Bay Area

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At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped, we’ve been included on Forbes’ “Next Billion-Dollar Startup” list and are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward. 
We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients.
We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together.

What You'll Be Doing:

  • Report to our Head of Compliance and partner with Associate General Counsel to identify strategic priorities, define objectives and milestones, and successfully manage the execution of Privacy projects including compliance with emerging legislation to meet department objectives
  • Partner with engineering and development teams early in the development cycle to build in the necessary privacy and security measures
  • Identify Privacy projects/sprints and reporting activities, including sprint planning, building and improving reporting dashboards, backlog grooming, retrospectives, and quarterly governance meetings
  • Integrate and explore new technologies and tools to build efficient, scalable processes
  • Maintain and support the development of internal knowledge bases, policies, and procedures within corporate systems
  • Gather, maintain, and prepare evidence for internal and external audits of information privacy and security management systems (e.g., HITRUST), and assist with performing readiness assessments for compliance with industry privacy standards and certifications
  • Assist with discovery and remediation of incidents, Data Subject requests, complaints, and other investigations as needed
  • Develop and support internal privacy awareness and engagement activities, including new-hire and departmental training, and employee development programs
  • Develop testing procedures to measure and enhance the effectiveness of privacy controls, including automation
  • Develop and maintain a controls inventory for HIPAA, CCPA/CPRA, GDPR and other privacy compliance plans.

What You'll Need:

  • Minimum 2 years relevant experience managing complex, multi-stakeholder projects at a healthcare/ technology company
  • Familiarity with privacy laws, including HIPAA, CCPA/CPRA and GDPR, and a willingness to keep learning
  • Strong organizational, coordination, multi-tasking, and process improvement capabilities. You're able to manage proactive privacy projects while accommodating reactive requests from internal customers
  • Exceptional verbal and written communication and documentation skills. Proven ability to interact and effectively communicate with individuals across business functions with technical and non-technical backgrounds
  • A passion for championing customer privacy and an understanding that there are customers behind every datapoint who deserve a private, secure organization to entrust with their information
  • Self-motivated, reliable team-player that thrives in a fast-paced, complex work explore environment
  • Sense of urgency to respond and support team members, clients and patients
  • An attention to detail, as a technology company has many nodes through which data may pass and must be secured.
Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job region(s): North America
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