Program Manager (Medical Operations, Remote)

San Francisco Bay Area

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Truepill's API-connected healthcare infrastructure empowers our partners to deliver world-class patient experiences. Click to find out how.

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At Truepill, we are building the future of healthcare. Through our digital health platform, we empower our partners to deliver world-class patient experiences. With nearly five million prescriptions shipped, we’ve been included on Forbes’ “Next Billion-Dollar Startup” list and are proud to work with many of the world’s largest healthcare organizations. We never settle for how it’s done today. We invent how it will be done tomorrow. None of this is possible without the right team driving us forward. 
We are committed to creating an environment focused on racial and gender equality, inclusion, empowerment and respect. We believe that when our teams feel supported and inspired, they turn that creativity into innovation. The type of innovation that benefits all of our people, our partners and our patients.
We encourage our team members to expand their horizons and bring their passion and curiosity to work, every day. Come join us. Let’s build something great together.
 #LI-Remote

What You'll Be Doing:

  • Manage and coordinate activities concerned with implementation and carrying out objectives of Telehealth programs
  • Uses principles and best practices of program management to develop, manage, and drive comprehensive program plans that include key deliverables, interdisciplinary work streams, and client specific service levels to execute an effective go-live of Telehealth programs
  • Drives project plan deliverables and deadlines with associated work streams
  • Coordinate program pre-launch and post-launch medical operations activities within the Medical Operations division
  • Attend internal and external stakeholder program meetings; represent the Medical Operations team Collaborate with the Medical Director to develop the provider workflow processes for each program
  • Collaborate and coordinate with key internal teams to determine appropriate provider coverage plan by program
  • Develop provider training materials for each program Understand and assess medical operations critical paths and dependencies for delivering Telehealth services for our clients
  • Engage with stakeholders to effectively communicate the Medical Operations impact to the program status and performance, risks, issues and decisions
  • Work with internal and external stakeholders to ensure deadlines are met
  • Responsible for resource utilization and leadership within program management team
  • May also support ongoing administration of larger and/or more complex programs

What You'll Need:

  • Five (5) years of program/project management experience required Project Management Professional (PMP) certification preferred
  • Clinical or healthcare operational experience preferred
  • Proven ability to lead complex project initiatives in a clinical and/or business environment
  • Excellent analytical and communication skills, including facilitation and presentation skills
  • Highly responsive to internal and external customers 
  • Prior healthcare industry experience in a high-growth or early stage start-up preferred
  • Strong analytical, organization, presentation and problem-solving skills
  • Strong written and verbal communication skills and ability to successfully interact with all levels of management
Truepill is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Job region(s): North America
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