Sr. Analyst- Capacity Planning & Tools - US Remote

United States, REMOTE

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Arm Treasure Data

See how our Enterprise Customer Data Platforms unify marketing data from multiple sources to improve targeting, segmentation and personalization, differently than other CDP vendors.

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We are seeking a Sr. Analyst to support our growing Account Engagement Operations team.  The Treasure Data Account Engagement operations team has three areas of focus - Pre-sales, Post-sales, and Partner Success, and this role will focus on operational support of all 3 teams. You will focus on capacity and P&L planning and tools for the account engagement team. You love data and know-how to tell a story using data.
Things you will do- Evaluate and implement global tools for resourcing, timesheet reporting, and other tools that will impact account engagement.- Responsible for margin reporting, forecasting, and analysis to determine headcount for all of the account engagement teams.- Review and ensure all account engagement processes are standardized across all channels. - Identify ways to optimize resources in utilization, hiring, performance, and usage of Treasure Data’s global locations.- Handle deal logistics such as PS SOW deal desk approval, PS pricing, and Commercial negotiations with customers.- Create reporting that tracks key performance metrics to assist leadership with strategic decisions.- Partner with sales enablement on repeatable best practices and training opportunities.
Your background and skills will include- A strong operations and financial background in modeling, headcount forecasting and sales operations.- Strong understanding of SaaS revenue recognition methodologies.- Minimum of 7 years of demonstrated work experience in Customer or Sales Operations. Software-as-a-Service Sales/Accounting, Finance, Revenue Recognition, Legal, Sales Operations or Business-to-Business Contracting/Negotiations.- Excellent written and verbal communication skills; Must be comfortable presenting business cases and complex process improvements to senior executives and creating and delivering training and enablement content to sales professionals and strategic partners.- Experience with CRM/SFA platforms like Salesforce.com (SFDC) and enterprise quoting and exception approval workflow systems (CPQ)  and enterprise contract management systems (CLM) such as Salesforce CPQ, Ironclad, OpenAir, Netsuite- Maintain confidential information and ensure it is handled with sensitivity.Who we are: Treasure Data employees are enthusiastic, data-driven and customer-obsessed. Our actions reflect our values of honesty, reliability, openness and humility. Treasure Data moved to remote-based work in March 2020 and is committed to ensuring it remains agile to accommodate shifting preferences of its workforce. While we are not working shoulder-to-shoulder, we still work side-by-side, finding unique ways to connect and create together while also respecting each other’s life priorities outside of work. We offer competitive salary and benefits and named one of the 2021 Best Places to Work. Treasure Data is an equal opportunity employer dedicated to building an inclusive and diverse workforce. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
What we do: Treasure Data is the only enterprise Customer Data Platform (CDP) that harmonizes an organization’s data, insights, and engagement technology stacks to drive relevant, real-time customer experiences throughout the entire customer journey. Treasure Data helps brands give millions of customers and prospects the feeling that each is the one and only. With its ability to create true, unified views of each individual, Treasure Data CDP is central for enterprises who want to know who is ready to buy, plus when and how to drive them to convert. Flexible, tech-agnostic and infinitely scalable, Treasure Data provides fast time to value even in the most complex environments.
Agencies and Recruiters: We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!
Job perks/benefits: Competitive pay Flex hours
Job region(s): North America
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