Engineering Manager, Quality Engineering (Remote, USA)

NYC or Remote

Applications have closed
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Olo powers digital ordering and delivery programs that connect restaurant brands to the on-demand world, placing orders directly into the restaurant through all order origination points – from a brand’s own website or app, third party...

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The Quality Engineering group at Olo supports quality and automated test initiatives for over 20 different engineering teams at Olo.  Our specialized skills range from exploratory testing to automated API and UI testing and on to load and performance testing.  
We are looking for an experienced Engineering Manager to guide our growing discipline and shape our cutting-edge approach to quality.  This position is more than managing people or writing test scripts - you’ll set goals and execute strategies to meet them, all while facing rapid growth and scaling challenges.  There’s never a boring day at Olo!
Reporting to the Director of Quality Engineering, you will partner with Engineering and Product Managers, as you deliver effective quality leadership and test automation that supports key product and technology initiatives.  As a servant leader, you will also hire and nurture your talented quality engineering team.
Our engineering tech stack is rooted in .NET (C# and F#) and SQL Server running in an AWS infrastructure and we use modern tools such as GitHub, TeamCity, Octopus Deploy, Datadog, and Sumo Logic, as well as heavy use of OSS.  Our automated test frameworks leverage the same stack and tooling while incorporating industry standards such as Selenium and k6.
This is a full-time position. We support remote work from anywhere in the U.S.

What You'll Do

  • Collaborating with Quality Engineering leadership to design and deliver quality-focused programs and coaching to 4+ dev teams
  • Recruiting, hiring, and nurturing a team of highly impactful Quality Advocates and Software Engineers in Test
  • Coaching and guiding direct reports via mentoring, one-on-one meetings, etc.
  • Working with engineering managers, developers, quality advocates, and software engineers-in-test to identify and prioritize impactful test and task automation
  • Evangelizing test automation as an essential component of continuous delivery (and continuous testing!)
  • Reporting on quality metrics, including automated test coverage and effectiveness
  • Facilitating innovative, reliable test solutions for multiple products
  • Staying abreast of internal architecture changes and the associated risks to our processes and systems

What We'll Expect from You

  • A passion for software quality and test automation that extends beyond a day job
  • Demonstrated ability to recruit and guide a high performing distributed team
  • Solid management experience in a matrixed reporting structure, with a track record of success
  • Recent hands-on experience with strategic test solutions for APIs, modern UI’s, and SOA initiatives
  • Experience in partnering with development teams to provide solutions that meet their needs and deliver trusted results
  • Experience developing and executing automated test initiatives as projects, managing stakeholder expectations, and tracking deliverables
About Olo
Olo is a leading on-demand commerce platform powering the restaurant industry’s digital transformation. Millions of orders per day run on Olo’s enterprise SaaS engine, enabling brands to maximize the convergence of digital and brick-and-mortar operations. The Olo platform provides the infrastructure to capture demand and manage consumer orders from every channel. With integrations to over 100 technology partners, Olo customers can build digital experiences with the largest and most flexible restaurant commerce ecosystem on the market. Over 500 restaurant brands use Olo to grow digital sales, maximize profitability, and preserve direct consumer relationships. Learn more at's headquarters is located on the 82nd floor of One World Trade Center. In addition to our NYC cohort, over 75% of our team works remotely across the U.S. We offer great benefits, such as 20 days of Paid Time Off, fully paid health, a 401k match, dental and vision care premiums, company equity, a generous parental leave plan, and perks like team events. Check out our culture map:
We encourage you to apply!
We value diversity. At Olo, we know a diverse and inclusive team not only makes our products better, but our workplace better. Many groups are underrepresented across the tech sector and we are committed to doing our part to move the needle.Olo is an equal opportunity employer and diversity is valued at our company. All applicants receive consideration for employment. We do not discriminate on the basis of race, religion, color, national origin, gender identity, sexual orientation, pregnancy, age, marital status, veteran status, or disability status.
If you like what you read, hear, and/or know about Olo, and want to be a part of our team, please do not hesitate to apply! We are excited to hear from you!
Job region(s): North America
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